Entry-Level Phlebotomist

TalentBurst•Boca Raton, FL

7d•Onsite

About The Position

This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their blood to be drawn. The ENTRY PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also utilize Phlebotomy skills to grow within the company. The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Requirements

Ability to handle patients with care and compassion.
Assisting with check-ins in the lobby through either a self-service kiosk or handheld tablet.
Willingness to work both in the lobby and in a draw room with patients to help with breaks that need to be covered.
Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
High level of customer service experience/skills are required.
Minimum of 1-2 years of client-facing customer service (Retail, Home Health Aide, etc).
Some Phlebotomy experience is required.
Keyboard/data entry experience a must.
Reliable transportation to get to/from worksite without issue.
Must be available to work whenever scheduled, be on time, and stay for the entire shift.
Candidates need to be within a 20-25 min commute window.
If currently a student, ensure that the candidate's school schedule will NOT conflict with shift schedule.

Responsibilities

Greet patients upon arrival and answer any questions or concerns with care and compassion.
Maintain the integrity of the waiting area.
Assist with breaks when other Phlebotomists are unavailable.
Utilize Phlebotomy skills to grow within the company.
Create an atmosphere of trust and confidence with patients.
Explain to patients what to expect regarding their scheduled procedure in a safe and accurate manner.
Demonstrate excellence in customer care, focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Maintain required records and documentation.
Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public.
Willingness to learn new skills.
Help patients check in at the kiosk or with a handheld tablet.
Work in the lobby and in a draw room with patients to help with breaks that need to be covered.
Perform forensic and clinical specimen collection and processing duties following established practices and procedures.