Entry Level Help Desk Analyst

Unlimited Service Group•Lexington, SC

3d•Onsite

About The Position

Unlimited Service Group is a high quality, locally focused commercial kitchen field service operation with a worldwide genuine OEM restaurant equipment parts distribution sister business. With 41 brands and over 155 locations across North America, U nlimited Service Group is driven by its mission to change industry standards by developing innovations solutions to support our customer and manufacturer partners. Dedicated to providing the highest quality parts, service, and customer experience, we take pride is assisting our customers in a personalized, friendly, and safety-focused manner that ensures every experience is an exceptional one. With a people-centered company culture, we are serious about growing and expanding and are looking for people who want to do the same! Unlimited Service is looking for a creative and motivated individual to join our team as an Entry Level Help Desk Analyst . This is a fantastic entry level opportunity for someone eager to gain hands-on experience in IT support, including managing mobile devices, imaging computers, and overseeing asset and inventory management . If you are passionate about technology, enjoy helping others, and are excited to develop your skills in a dynamic IT environment, we want to hear from you!

Requirements

Basic understanding of Windows computers, Microsoft Office 355, and Apple mobile devices
Strong attention to detail.
Excellent communication and interpersonal skills.
Motivated to learn new technologies quickly and stay current with industry changes.
Ability to thrive in a fast-paced, evolving work environment.
A collaborative team player.
Must be at least 18 years of age
Completion of a satisfactory background check and drug screen.

Responsibilities

Set up, manage, and troubleshoot mobile devices, including iPhones and iPads.
Perform imaging and configuration for Windows desktops and laptops.
Support hardware, including laptops, desktops, mobile devices, and peripherals.
Oversee asset management and maintain accurate inventory of IT equipment, supplies, and devices.
Collaborate with team members to document IT-related policies, processes, and workflows.