Help Desk Analyst
ABM US•Detroit, MI
•$50,000 - $60,000
About The Position
The Help Desk Analyst serves as the primary point of contact for facility service requests, inquiries, and issue reporting. This role is responsible for receiving and logging service requests, dispatching work orders, coordinating with facilities teams, and ensuring timely communication with building occupants and stakeholders. The position supports the efficient operation of facilities services by ensuring requests are accurately documented, prioritized, and routed to the appropriate ABM manager or technician.
Responsibilities
- Receiving and logging service requests
- Dispatching work orders
- Coordinating with facilities teams
- Ensuring timely communication with building occupants and stakeholders
- Ensuring requests are accurately documented, prioritized, and routed to the appropriate ABM manager or technician
Benefits
- ABM offers a comprehensive benefits package.
- For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management [https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf]
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
