Entry Level French Customer Service Rep - Work From Home - $16/Hr

TEKsystems • New Orleans, LA

8d • $16 - $16 • Remote

About The Position

Join a third party Financial Services company as a French Bilingual Customer Service Representative in a work from home setting! Job Description Customer Service Representatives will be calling on auto leases and loans to customers who have inefficiencies in their insurance. This could be due to it being cancelled, missing a payment, something missing in the document, etc. The customer service rep will be calling the customer on behalf of the insurance (Capital One, GM, BMW, Audi, Credit Unions, etc.) to gather more information. Overall, they are assisting customers with problem resolutions to make sure all insurance requirements are met. All informative calls, not sales or collections 14 calls an hour, 100% on the phones all day Verify insurance with agents (for example if a deduction is too high). Upload information to company's internal website. Leave scripted messages when insurance agents don't answer the phone (based on client approved messages). Main Position Details: Start: 1/05/2026 Pay: $16.00/Hr Training: First 3 weeks 8:30am-5:00pm CST, they will go through class room training, shadowing, and handling calls with people listening in. Schedule: Must be open for either of the options listed below: Tuesday - Friday 10:30am - 7:00pm & Saturday 7:00am - 4:00pm CST Monday - Friday 10:30 - 7:00pm CST Location: 100% Remote Duration: 3 Month Contract-to-hire

Requirements

• High School Diploma
• 1+ year of Customer service experience
• Bilingual in French & English
• Ability to type 30 WPM
• Comfort level that they WILL be on the phones all day long

Responsibilities

• Calling on auto leases and loans to customers who have inefficiencies in their insurance.
• Calling the customer on behalf of the insurance to gather more information.
• Assisting customers with problem resolutions to make sure all insurance requirements are met.
• Verify insurance with agents
• Upload information to company's internal website.
• Leave scripted messages when insurance agents don't answer the phone

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees