Entry-Level Event Manager

Mississippi Coast Coliseum Commission•Biloxi, MS

22h•Onsite

About The Position

The Event Manager is a self-motivated, results-driven professional responsible for booking, planning, and executing a diverse range of public and private events at the Convention Center. This role acts as the primary liaison between the facility and the client, managing events from the initial booking and detailing stages through to flawless execution and completion. While primarily focused on event coordination and venue sales, the ideal candidate will also possess marketing experience to help promote the facility, drive new business, and maximize revenue.

Requirements

Knowledge of the hospitality, tourism, and venue management industry.
Knowledge of core principles of sales, guest services, and business communication.
Knowledge of basic marketing concepts, social media promotion, or digital content creation.
Knowledge of event layout methods, including room sets, A/V requirements, and event diagramming software (Momentus).
Proficiency in Microsoft Office Suite and standard office equipment.
Ability to work a highly flexible schedule, including early mornings, evenings, weekends, holidays, and extended workdays based on the event calendar.
Ability to provide exceptional written and verbal customer service.
Ability to direct, organize, and supervise part-time or support staff during event execution.
Ability to manage confidential client and facility information with discretion.
Ability to demonstrate a proactive, self-motivated work ethic under pressure.
Ability to effectively direct and prioritize the work of internal departments to ensure high-quality event execution.
Bachelor’s degree from an accredited college or university in Hospitality Management, Event Management, Marketing, Business Administration, or a related field.
One (1) year of responsible experience in event planning/management, OR an equivalent combination of education and experience (such as a comprehensive internship in a convention center or similar hospitality facility).

Nice To Haves

Marketing experience to help promote the facility, drive new business, and maximize revenue.
Marketing experience
Basic marketing concepts, social media promotion, or digital content creation.

Responsibilities

Serve as the primary point of contact for clients, gathering all event specifications, setup requirements, and technical needs.
Conduct facility tours for current clients; answer inquiries regarding venue services, capabilities, policies, and procedures.
Assist clients in finalizing booking arrangements and executing contracts/agreements.
Maintain loyal, long-term client relationships to encourage repeat business.
Translating clients’ needs into detailed event orders and room diagrams using event-based software.
Coordinate directly with internal departments to ensure equipment, layouts, and staffing meet contractual agreements.
Collaborate across departments and assist team members outside of primary duties during high-volume event windows to ensure overall venue success.
Plan and manage event logistics to establish a safe, efficient, and welcoming environment for guests.
Liaise with external support services and public safety personnel (Security, Police, Fire, and EMS) as required for event safety.
Oversee and inspect event setups across internal departments (tech, operations, etc.) to ensure venue standards are met and spaces are regularly maintained throughout the event lifecycle.
Actively sell and promote convention center event spaces to meeting planners and corporate clients to meet venue budget goals.
Assist with marketing initiatives, digital content, or promotional campaigns to increase venue visibility and attract new bookings.