Entry Level Administrative & Showroom Support

Budget Blinds•Pinehurst, NC

10d•$50,000 - $66,000•Onsite

About The Position

As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with their selection of window coverings in a showroom setting. You will need an outgoing personality and be able to provide excellent customer service. We don’t take ourselves too seriously, but we take our jobs very seriously. You should be highly organized and have strong attention to detail as well as be able to work independently and prioritize projects. Administrative duties include but are not limited to quoting and ordering window treatments, booking in-home and showroom consultations, preparing necessary documents or items for sales and installation teams, and overall customer support post-sale.

Requirements

Previous sales or customer service experience preferred
Outstanding Social Media content creator; familiarity with Meta, Youtube, Ai apps, Tic Toc, etc.
Working knowledge of office software and equipment
Thorough understanding of office management procedures
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Excellent written and verbal communication skills
Proficiency in MS Office and technology overall

Responsibilities

Assists the current showroom support staff
Greet customers upon entering the showroom with a friendly welcome
Understand customers’ requests and respond with the appropriate action which may include
Pricing window treatments
Following up on existing orders
Providing design advice
Manage and organize office tasks as assigned
Answer business phones and handle requests
Execute defined procedures/processes to eliminate errors and keep the office organized
Effectively use office software(s) to
Schedule appointments
Provide quotes
Order Products
Manage product delivery and installation
Manage office supplies and orders as necessary
Resolve customer reported issues or escalate
Follow up with suppliers, customers, and colleagues regarding issues or questions
Distribute communications to the team as necessary
Oversee all company social media operations, company software and apps, and other IT needs