About The Position

The EMT Manager runs front-line delivery of Entity Management within a region — managing a delivery team and workload to meet quality, SLA, and compliance commitments. Reporting to a Regional Product Owner, you are accountable for day-to-day execution: supervising the team, handling client operations, and upholding global standards and controls.

Requirements

  • Bachelor’s degree in a related field.
  • 6+ years in entity management / corporate secretarial or business-services operations, including team supervision.
  • Strong knowledge of statutory and entity-compliance processes.
  • Organised, detail-oriented, and comfortable managing workload and people.

Nice To Haves

  • Experience across multiple markets.
  • Exposure to delivery platforms and workflow tools.

Responsibilities

  • Manage the EMT delivery queue and workload to meet volume, quality, and SLA targets.
  • Coordinate with outsourced partners where used, against agreed SLAs.
  • Supervise, coach, and develop a team of delivery specialists / analysts.
  • Uphold global EMT standards, SOPs, and statutory / regulatory compliance in every market served.
  • Handle client operational queries and escalations, keeping accounts informed and satisfied.

Benefits

  • Opportunities for outstanding employees to make partner and share in the profits.
  • Fully remote work, and hybrid options in some countries.
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