Entitlement Specialist - Reception Center
About The Position
Client centered position that includes linkage to benefits, education and escorts. Teach clients and staff government benefit application procedures through running groups, trainings and 1:1. Keeps current on system changes and provides clients and team with updates. Make referrals to government agencies, such as HRA and SSA. Take and complete the SOAR training and complete SOAR applications for clients in need. Reconcile all client beneficiary accounts, serve as representative payee point person, manage application paperwork, and act as liaison with SSA. Monitor all client accounts and keep appropriate records, including monthly QA of all benefits in Awards. Responsible for completing forms required by the agency. Offer a minimum monthly escort to HRA, SSA and/or Vital Records. Collaborate with a multi-disciplinary team. Provide crisis intervention and related duties as assigned.
Requirements
- High School diploma required
- Entitlement experience required (Welfare, Medicaid, Veterans, etc.)
Nice To Haves
- BA preferred
- Driver's license preferred
Responsibilities
- Linkage to benefits, education and escorts
- Teach clients and staff government benefit application procedures through running groups, trainings and 1:1
- Keep current on system changes and provide clients and team with updates
- Make referrals to government agencies, such as HRA and SSA
- Take and complete the SOAR training and complete SOAR applications for clients in need
- Reconcile all client beneficiary accounts
- Serve as representative payee point person
- Manage application paperwork
- Act as liaison with SSA
- Monitor all client accounts and keep appropriate records, including monthly QA of all benefits in Awards
- Complete forms required by the agency
- Offer a minimum monthly escort to HRA, SSA and/or Vital Records
- Collaborate with a multi-disciplinary team
- Provide crisis intervention and related duties as assigned
Benefits
- Health insurance
- Paid sick time
- Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents
- A minimum of 3 weeks paid vacation
- 12 paid holidays
- Additional paid sick and personal time
- A 403(b) pension plan with a matching benefit paid by BRC
- Tuition assistance
- Many training opportunities for career development
- Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
