Dutch Wonderland Happy Hauntings/Winter Wonderland Entertainment Team
Splish Splash Water Park•Lancaster, PA
•Hybrid
About The Position
Dutch Wonderland is seeking enthusiastic individuals to join their Happy Hauntings/Winter Wonderland Entertainment Team. This role involves delighting guests by providing exceptional customer service, maintaining a positive and friendly attitude, and engaging with guests in a fun and exciting manner. The company, Herschend, is the largest family-held themed attractions company, with a purpose of 'Bringing Families Closer Together by Creating Memories Worth Repeating®' through 'Heartspitality®'. They are an equal-opportunity employer committed to creating welcoming environments for all.
Requirements
- Must be at least 14 years of age and meet all applicable Pennsylvania Child Labor Act requirements
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Ability to attend required training prior to beginning assigned duties
- Must have reliable transportation to and from work for your scheduled shift
- Must meet grooming and personal hygiene standards and wear required clothing layers to support the cleanliness and maintenance of shared costumes or clothing
- Must be playful, outgoing, friendly, and convey a positive, guest-centric attitude
- Ability to follow direction, multi-task, and work as part of a fast-paced team
- Ability to communicate effectively in English with guests, coworkers, and leadership
Nice To Haves
- Some level of customer service experience is helpful but not required
- Previous work in youth-centric programs and/or companies helpful but not required
- Spanish or other bilingual language skills are a plus
Responsibilities
- Proactive engagement with guests to encourage participation in planned events and/or activities on-site
- Follow all procedures and protocols as presented during Dutch Wonderland training and written guidelines
- Execute all activities as designed by Dutch Wonderland
- Follow property policies and procedures and appropriately refer guest concerns to leadership when necessary
- Proactively assist in the upkeep and maintenance of a safe, clean, and organized work environment
- Perform cleaning duties, which includes using approved cleaning chemicals
- All other duties assigned by leadership
Benefits
- Spark your career
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
