Enterprise Tools Business Analyst

ECS Tech Inc•Work from home, Virginia
•$90,000 - $115,000•Remote

About The Position

The Business Analyst will support the Enterprise team by gathering, documenting, and analyzing requirements to improve processes, systems, and service delivery. This role works closely with stakeholders, product owners, technical teams, and end users to translate business needs into clear functional requirements, user stories, process flows, and acceptance criteria. The business analyst will also support backlog management, testing coordination, reporting, meeting facilitation and documentation to ensure that solutions align with program goals, operational needs, and stakeholder expectations.

Requirements

  • Must be a US Citizen.
  • Must be able to obtain and maintain Public Trust Clearance.
  • Bachelor's Degree
  • Experience serving as a Lead Business Analyst or functional lead across multiple Agile Teams.
  • Strong Experience translating business needs into functional and technical requirements.
  • Experience leading initiatives from concept/requirements through delivery and implementation.
  • Experience working with data analytics and business intelligence platforms to support solutioning.
  • Demonstrate ability to manage multiple stakeholders and priorities simultaneously.
  • Experience with process improvement, documentation, and workflow optimization.
  • Strong communication skills with the ability to present to both technical and non-technical audiences.
  • Experience working with cross-functional teams (developers, data engineers, product owner, CX members, etc.).

Nice To Haves

  • Hands-on experience with tools such as Jira and Confluence.

Responsibilities

  • Gathering, documenting, and analyzing requirements to improve processes, systems, and service delivery.
  • Translating business needs into clear functional requirements, user stories, process flows, and acceptance criteria.
  • Supporting backlog management, testing coordination, reporting, meeting facilitation and documentation.
  • Ensuring that solutions align with program goals, operational needs, and stakeholder expectations.
  • Working with data analytics and business intelligence platforms to support solutioning.
  • Process improvement, documentation, and workflow optimization.
  • Presenting to both technical and non-technical audiences.
  • Working with cross-functional teams (developers, data engineers, product owner, CX members, etc.).

Benefits

  • General Description of Benefits
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