Enterprise Technology Coordinator

TX-HHSC-DSHS-DFPS•Austin, TX

6d•$7,015 - $10,417•Onsite

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. This onsite role requires the selected candidate to work from an HHS office in Austin, Texas. The Enterprise Technology Coordinator performs advanced (senior-level) enterprise technology coordination and project management work within the HHSC-CTO organization. In addition to strong coordination, technical, financial, project, and leadership skills, this role requires a practical understanding of modern enterprise technologies including a broad understanding of project management practices at HHSC to effectively engage with vendors, architects, IT governance, and delivery teams. The role serves as an IT delivery coordinator, working closely with the CTO architects, and other IT areas to translate enterprise technology direction into coordinated execution of artificial intelligence technology across programs and vendors. This role offers opportunities for growth for individuals with a clear understanding of Texas Health and Human Services business practices and processes for IT deliveries.

Requirements

Knowledge of IT governance, portfolio management, financial management, and technology planning processes
Ability to plan, prioritize and implement assigned projects, including contributions to project management tasks or personnel
Experienced with Agile and Waterfall development methods in the HHSC environment.
Knowledge of the principles and practices of systems analysis, including technologies, products, trends, standards, operations, best practices and related governance
Ability to communicate effectively with IT teams and others at all levels of the organization
Knowledge of enterprise application ecosystems, cloud platforms, and shared technology services
Knowledge of system integration, data flows, and dependencies across enterprise platforms
Knowledge of cybersecurity, resiliency, and operational considerations in large-scale IT environments
Knowledge of cloud platforms, application ecosystems, and enterprise integration concepts
Skill in coordinating across matrixed organizations without direct authority
Skill in vendor engagement and technology delivery coordination
Skill in synthesizing complex technical and delivery information for executive audiences
Skill in engaging in credible technical discussions with architects, engineers, and vendors
Skill in translating technical concepts into executive-level summaries and recommendations
Ability to align product and vendor activities to established enterprise direction
Ability to surface risks, dependencies, and trade-offs for leadership decision-making
Ability to understand and question technology approaches to ensure alignment with enterprise direction
Ability to recognize operational risks and elevate them appropriately
Graduation from an accredited four-year college or university with major coursework in information systems, business administration, mathematics, or a related field is generally preferred.
At least 7 years of experience in enterprise IT environments, including experience coordinating vendors, projects, financial management, or technology deployment initiatives, is required.
Experience working within a CTO, enterprise architecture, or centralized technology organization specific to health and human services is strongly preferred. Experience supporting executive leadership, governance, financial reporting, or portfolio coordination is also preferred.
Experience and education may be substituted for one another.

Responsibilities

Project coordination and management involve defining and managing scope and customer expectations; detailed project schedules; resource plans; project plans; communications plans; budgets and cost tracking; presentations and briefings; metrics reporting; risk / issues and associated mitigation activities; quality control; change management processes; customer acceptance; lessons learned; and archiving project documentation. (25%)
IT and systems integration standards to perform project planning work, alternatives analysis, and risk analysis/management. Support the programs to address desired business process and technology improvements. Develops productive working relationships with program area. Understands IT governance and financial reporting processes. (25%)
Apply principles of HHS Monitors and manage projects to completion. Monitors and management project quality to ensure project deliverables are acceptable and fulfill the terms of the project contract or specifications. (20%)
Supports the development of vendor technical strategies, organizational strategies, project plans, charts, diagrams, tables, monthly and final reports that depict present and proposed systems in terms of costs, benefits derived, and tasks accomplished. (15%)
Initiates, develops, maintains, and completes, in collaboration with the Enterprise Technology Manager, a clearly defined technical and project management professional learning path to support the successful delivery of artificial intelligence technology initiatives. Completion of this learning path is required as part of the employee’s regular daily duties and responsibilities. (15%)