Enterprise Systems and Solutions Intern

Redwood Living IncIndependence, OH
Onsite

About The Position

The Enterprise Systems and Solutions Intern is an entry-level role responsible for supporting the analysis, documentation, and implementation of enterprise-wide systems to improve business performance and operational efficiency. This role works under the guidance of the Director of Enterprise Systems and Solutions to assist with application support and application development, including business requirement gathering, development, and testing. The Enterprise Systems and Solutions Intern will support enterprise applications including Yardi, PMWeb, and the Power Platform.

Requirements

  • Demonstrates curiosity and a willingness to learn.
  • Produces clear and accurate documentation.
  • Communicates effectively with team members and stakeholders.
  • Progressively handles tasks with increasing independence over time.
  • Strong organizational skills and attention to detail.
  • Good analytical and problem-solving skills.
  • Strong written and verbal communication skills.
  • Willingness to learn and grow in a collaborative team environment.
  • Prior Internship experience in a related role.
  • Working towards a Bachelor’s degree in Information Systems, Computer Science, or a related field.
  • Exposure to enterprise applications.
  • Familiarity with Microsoft Office tools (Project, Planner, Visio).

Nice To Haves

  • Experience or coursework related to construction or property operations is a plus.

Responsibilities

  • Assist in the design and development of solutions that address business needs.
  • Participate in system design reviews and contribute to solution documentation.
  • Support the creation and execution of test plans and test cases.
  • Contribute to the development of training materials and user documentation.
  • Provide first-level support for enterprise applications, including Yardi, PMWeb, and Power Platform
  • Assist in troubleshooting and resolving user issues in collaboration with internal teams and software vendors.
  • Document support issues and resolutions to build internal knowledge.
  • Participate in meetings with stakeholders to gather and document business requirements.
  • Translate business needs into functional specifications under supervision.
  • Assist in validating requirements and ensuring alignment with business goals
  • All other duties as assigned.
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