Enterprise Systems Analyst, Senior

Zebra Technologies•Lincolnshire, IL

2d•Hybrid

About The Position

The Enterprise Systems Senior Analyst is responsible for analyzing business problems to be solved with automated systems. They implement and maintain software-as-a-service (SaaS) and enterprise-wide applications associated with the collection, retrieval, accessibility, and usage of data for internal department planning and activities. This role involves performing configuration, setup, and updating of applications, including table definitions and access control, and creating processes to ensure data validity. The analyst will also design extensions and tailored solutions to align packaged applications with business requirements, ensuring data security is integrated into developed applications. Additionally, they will produce reports, review user accesses, train users, support system upgrades, and contribute to application development standards. The role requires ensuring system and application environment availability and performance through proactive and reactive analysis, and collaborating with cross-functional teams to address business or systems issues.

Requirements

Bachelor's Degree required
5 years of experience
Excellent communication skills
Experience with end user issues
Demonstrated technical experience
Demonstrated experience working independently and collaboratively on projects
Demonstrated experience trouble shooting issues
Broad knowledge of applicable IT systems/applications
Experience developing new systems and tools
Experience in documenting and maintaining up to date systems procedures
Advanced analytical skills
Demonstrated Project Management skills
Proven ability to perform effectively in a fast-paced, high growth, rapidly changing environment
Experience identifying and implementing process improvements
Experienced in utilizing Artificial Intelligence (AI) tools, algorithms, and systems to solve problems, automate processes, and extract insights from data
Ability to work effectively within an Agile DevSecOps methodology

Responsibilities

Implements and maintains software-as-a-service (SaaS) and enterprise-wide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities.
Performs configuration, setup, and updating of applications, including table definitions and access control.
Enters and creates processes to ensure validity of data entered into established tables, fields and system databases.
Analyzes, designs and designs extensions and tailored solutions required for aligning packaged applications to meet functional business requirements and specifications and ensures data security is designed into each developed application.
Produce reports using query and flexible reporting tools to meet the requirements of business management and staff.
Reviews user accesses and trains users on application.
Works to support system upgrades including planning and scheduling, coordination, and deployment and facilitates testing of enhancements, fixes, patches and upgrades.
Contributes to make changes in applications development, maintenance and system standards. Provides timely resolution of problems or escalation on behalf of customer.
Ensures availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance and identifies and coordinates health checks related to architecture and tuning efforts.
Works with cross-functional linked teams to address business or systems issues.