Enterprise Systems & AI Engineer

Innovative Labs•Springville, UT

About The Position

Innovative Labs is seeking a senior engineer to own the technology behind its manufacturing business. The role manages enterprise infrastructure across cloud, on-premises, and hosted environments; administers the ERP and SaaS applications used by laboratory, quality, production, and project-management teams; maintains integrations; and works with company leaders to apply AI and automation to business operations. The engineer is trusted to make decisions and own outcomes that directly affect how the business runs. The position covers Microsoft Azure, Microsoft 365 and Entra ID/Active Directory, VMware, Windows and Linux servers, security, ERP and specialized business applications, data pipelines, integrations, and internal development. It also leads company-wide AI adoption, applies responsible controls to AI use, and partners with departments on technology solutions, validation, change control, audit needs, and documentation.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field, or equivalent professional experience.
At least 10 years of experience in IT systems engineering, enterprise systems administration, or a similar role, including at least 5 years of hands-on cloud infrastructure experience.
Strong Microsoft Azure experience, including Azure SQL, virtual machines, networking, Entra ID, and Azure Data Factory or a comparable integration and data-pipeline tool.
Experience administering an ERP system; manufacturing or distribution experience is preferred in the posting’s description of the ideal background.
Track record building and supporting system integrations using REST APIs, SQL, and at least one scripting language such as Python or PowerShell.
Strong SQL skills, including query writing, performance tuning, and database troubleshooting; Microsoft SQL Server or Azure SQL is preferred.
Working knowledge of VMware, Active Directory, Microsoft 365, Windows Server, and Linux administration.
Sound security practices, including access control, secrets handling, backups, and incident response.
Clear communication with non-technical users and leaders, including explaining trade-offs in plain language.
Ability to work independently and own outcomes as a senior member of a small team.
Curiosity, adaptability, willingness to learn new technology quickly, and interest in using AI to change how work gets done.

Nice To Haves

Experience in an FDA-regulated or cGMP manufacturing environment, including computer system validation and audit support.
Hands-on experience with LIMS, QMS, MES, or OEE platforms such as Redzone.
Experience with Databricks, Snowflake, or other modern data platforms.
Web development experience with PHP or JavaScript for internal tools and dashboards.
Hands-on experience with AI coding assistants, AI agents, or large language model APIs.
Experience with Git and CI/CD.

Responsibilities

Own the Microsoft Azure environment, including Azure SQL, virtual machines, networking, storage, Azure Data Factory, identity, and cost management.
Administer Microsoft 365 and Entra ID/Active Directory, including accounts, groups, access control, conditional access, and SSO.
Administer VMware and maintain on-premises and cloud Windows and Linux servers, including patching, backups, monitoring, and disaster recovery.
Apply security best practices, including least-privilege access, secrets management, MFA, logging, and regular access reviews.
Own the company’s AI platform and tools and lead AI adoption across departments.
Use AI assistants and agents to build, troubleshoot, document, and support systems; apply testing, security, and monitoring to AI-enabled systems and integrations.
Identify and deliver automation opportunities across operations and back-office work.
Keep current with AI models, tools, and practices; develop personal AI skills and help colleagues use AI effectively.
Help establish and follow practical, responsible AI-use rules and controls for company data.
Act as the main technical administrator of the ERP, managing configuration, user security, upgrades, database health, and the reporting replica.
Administer SaaS and specialized platforms, including Monday.com, LIMS, QMS, MES, and production-performance (OEE) systems.
Serve as the escalation point for system issues, diagnose problems across systems, coordinate vendor fixes, and maintain vendor relationships and contracts.
Evaluate software, lead implementations and upgrades, and retire systems that are no longer needed.
Design, build, and support integrations between satellite systems and the ERP using REST APIs, Azure Data Factory, Databricks, SQL, and scripting.
Own and monitor data pipelines that synchronize production, inventory, quality, and financial data, with alerts to identify failures early.
Write and maintain SQL, Python, and PHP code for integrations, reports, and internal web tools.
Maintain clear documentation for integrations and development.
Partner with department leaders and teams to understand business needs and deliver solutions through system configuration, integrations, or tools on the internal web platform.
Support validation, change control, and audit needs for systems that hold quality and compliance data.
Keep system documentation, runbooks, and system and integration inventories current.