Enterprise Systems Administrator

Telementum Global • Lawrenceville, GA

2d

About The Position

Telementum’s Enterprise Systems Administrator should possess strong knowledge of the NetSuite ERP Platform, IT Systems, software, and user experience. In this position you will implement and maintain configurations, customization, and integrations for supporting the continued growth and efficiencies of a growing and thriving organization. The ideal candidate has a passion for solution engineering, an eye for recommending and developing process improvements, and evaluating tools and implementing enhancements to the ERP & IT systems. This position will work closely with management to help align the NetSuite & IT systems with our business and company goals while maintaining day to day functionality. This position reports directly to the Senior Director of Information Technology.

Requirements

• 3+ years of hands-on NetSuite administration experience, or a bachelor's degree in Information Systems, Computer Science, Business, or a related field combined with relevant NetSuite experience.
• Strong understanding of order-to-cash, procure-to-pay, and CRM processes within NetSuite.
• Working knowledge of JavaScript, SuiteScript 1.0 and 2.0, SuiteFlow, and SuiteTalk.
• Excellent problem-solving, communication, and stakeholder management skills.

Nice To Haves

• NetSuite SuiteFoundations, Administrator, and/or Developer certifications.
• Background in change management and process optimization.

Responsibilities

• Plan for upgrades, updates, and maintenance tasks.
• Act as an escalation point of contact when a user is facing software or system issues.
• Address and close out a variety of tickets each day in addition to maintenance tasks.
• Configure, customize, and maintain NetSuite OneWorld, including multi-subsidiary, multi-currency, and intercompany functionality.
• Manage user roles, permissions, saved searches, workflows, custom records, forms, and fields.
• Support existing integrations and automations between NetSuite and third-party applications, troubleshooting issues and coordinating with the internal development team as needed.
• Ensure NetSuite continues to align with business needs across financial reporting, supply chain management, and CRM.
• Develop and enforce best practices for system usage, data governance, and security.
• Partner with cross-functional stakeholders to identify system requirements, recommend process improvements, and prioritize the NetSuite roadmap.
• Maintain system documentation, user guides, and training materials.
• Oversee role-based access controls to protect sensitive business data.

Benefits

• Medical
• Dental
• Vision
• Voluntary Short-Term Disability
• Voluntary Supplemental Life/AD&D
• Voluntary Accident
• Voluntary Critical Illness
• Company paid Long-Term Disability
• Company paid Basic Life/AD&D
• 11 total holidays, including 4 "Floating Holidays" which are employee chosen dates.
• Generous PTO policy
• 401k (Traditional and/or Roth options)
• 401k company matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level