Enterprise Systems Administrator Engineer

Utah State University•Logan, UT

3d•Onsite

About The Position

Join Our Team as a Technology Leader! We are seeking a goal-oriented innovator who thrives on understanding desired outcomes and designing strategies to achieve them. The ideal candidate is an adaptable problem solver, comfortable with ambiguity, and capable of determining the best approaches and technologies to add value. A collaborative team player, you will enjoy working closely with team members and our technology customers to achieve shared goals. As a technical expert, you will be skilled in engineering, architecting, and supporting Windows/Linux systems. You will also act as a proactive guardian, helping to define and implement log aggregation technologies to keep us informed about system issues and threats.

Requirements

Bachelor’s degree in management information systems (MIS), Computer Science (CS), or related field; or an equivalent combination of education and experience.
Strong desire and ability to learn, keep up with, and drive emerging trends, platforms, architectures, and technologies and works well in a team environment.
Professional references supporting applicant's qualifications for an IT Systems Engineer
Job offer is contingent upon the successful completion of a background check
This position is 100% in person. Not eligible for remote work.
Excellent interpersonal and communication skills (both verbal and written)
Ability to prioritize and triage work and requests to deliver what matters most
Self-motivated problem solver
Ability to work with limited supervision
Excellent customer service skills
Excellent root cause analysis skills
Understanding of network architecture and protocols

Nice To Haves

Hands-on experience implementing and maintaining enterprise level systems and services
Windows and/or Linux server administration, security, and tuning experience
Experience in log aggregation, correlation and response policy
Cloud architecture and platform experience including AWS (ECS/EKS), Azure, Terraform
Experience with Microsoft ecosystem including Azure, Intune, SCCM, GPO, Active Directory
Scripting (PowerShell, Bash, Python, etc.) experience
A solid understanding in networks and network security as it relates to enterprise systems administration
Depth of understanding and practical experience in securing enterprise systems

Responsibilities

Design, analyze, document, create, test, automate, secure and manage efficient and robust enterprise production, development and staging systems from architecture through service, including prototypes to advance institutional needs
Work with a variety of vendors, partners, teams, and customers to define enterprise hardware, software, cloud, and other system functional specifications
As needed, perform cost-benefit analyses and explore options and alternatives on proposed systems, upgrades and improvements
Identify and implement designs that reduce complexity
Create and update online support documentation using online tools and procedures
Analyze tools and methods and identify areas for improvement
Perform regular audits of security, performance, and compliance on systems and software
Document and respond to escalated system/design level service requests and resolve incidents
Provide user-friendly, secure, accurate and dependable systems and support to all persons (including technical peers) while providing follow-up to ensure their satisfaction with the systems, services, and solutions rendered
Stay up to date on industry directions and opportunities to advise USU on systems and services futures
Identify system support / administrative issues that can be automated or transitioned to service desk personnel and help them develop the skills needed to support such systems and issues
Adhere to the IT Core Competencies