Enterprise Storage Engineer

SMBCCharlotte, NC
Hybrid

About The Position

JRI-America, the technology subsidiary of Sumitomo Mitsui Banking Corporation (SMBC), requires a Storage Technologies Administrator to assist in the management on premises and cloud data storage. You will be part of a cross-functional team based in North America (NYC, NJ) supporting global application implementation, maintenance, and troubleshooting. The role requires some off-shift evening and weekend work as part of an on-call and skill-based rotation within a hybrid on-site and remote workplace design. Emergency response may occur beyond assigned hours.

Requirements

  • Experience with any of the elements in our technology portfolio below
  • A desire to refine and enhance your present skills
  • Ability to identify, manage and mitigate risk
  • Ability to overcome technical challenges on your own or with vendor assistance
  • Good communication skills both verbal and written
  • Proactive and capable of owning an issue to completion
  • Ability to manage your own time with minimal oversight
  • Cloud Computing (Azure, AWS)
  • Storage Platforms (VMAX, PowerMax, Unity PowerStore, Isilon/PowerScale, ECS, VPLEX, NetApp, IBM COS, Storworks, Spectralogic, Data Domain, Azure, S3)
  • Container (Kubernetes, Openshift )
  • Operating systems (Windows, Red Hat Linux, AIX, HP-UX, VMware)
  • Ransomware prevention and remediation (Rubrik Security Cloud)
  • Process Automation (Ansible, Python, Rest API, JSON, Dell Appsync, ServiceNow, shell scripts, Terraform, VMware vRealize, Solutions Enabler)
  • Data Protection including snapshots, replication, and backups (Rubrik, TSM)
  • Full stack performance analysis (LogicMonitor, Virtual Wisdom, EG)
  • Replication (SRDF, SnapMirror, SyncIQ)
  • Reporting, Capacity management and forecasting (VIPR SRM, PowerBI, Arxview)
  • Monitoring (Virtual Wisdom, Vipr SRM, ServiceNow, Tivoli, Dell CloudIQ, NetApp ActiveIQ, Solutions Enabler)
  • Storage Area Networks (Cisco MDS, DCNM, Powerpath)
  • SAN and NAS storage protocols (Fiber Channel, CIFS, NFS)
  • Virtualization and Converged Infrastructure (VXBlock, VxRail, IBM PowerVM, Cisco UCS, PowerFlex)
  • Report Design and Generation (PowerBI, Virtual Wisdom)
  • Help Desk response (ServiceNow)
  • Project Management (Microsoft Project)
  • Database (Oracle, SQL)
  • Security Toolsets
  • Task and Knowledge Management (SharePoint, ServiceNow, Confluence, JIRA)
  • Machine learning
  • Technology Recovery and Resiliency, Workload Mobility

Responsibilities

  • Installation, configuration, maintenance, and troubleshooting of infrastructure supporting on-premises and cloud-based applications, focused on data storage related components.
  • Working with other system administrators to support the entire storage I/O stack across platforms, applications, and levels of virtualization.
  • Capacity Planning and Performance Analysis
  • KTLO and project tasks for installations and upgrades
  • Data protection, risk mitigation and design of self-service tasks
  • Consolidated Reporting & Analytics
  • Process Automation wherever possible.
  • Other tasks as assigned
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