Enterprise Solutions Engineer

NinjaOne

8d • Hybrid

About The Position

We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer to help drive NinjaOne’s expansion into the enterprise market. This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you.

Location: We are flexible on remote work from home if you reside in one of the following U.S. states: CA, OR, or WA

Travel Requirement: Up to 30%, including strategic customer meetings, industry events, and team collaboration

Requirements

• Proficiency in Windows environments (registry, services, performance troubleshooting)
• Familiarity with Linux/macOS systems and basic command-line troubleshooting
• Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
• Hands-on experience with RMM tools, ITSM platforms, and endpoint lifecycle management
• Scripting experience in PowerShell, JavaScript, &/or VBScript is strongly preferred
• Comfortable navigating complex IT ecosystems and integrating with existing infrastructure
• Experience with Salesforce, Jira, Highspot, or equivalent systems is required
• 10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers
• Evolved from a technical background (e.g., TAM, support, systems engineer), with practical insight into IT operations at scale
• Strong communicator with executive presence—able to tailor messaging for admins, architects, and senior business stakeholders
• Brings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms
• Understands how IT teams evaluate, implement, and scale solutions—along with insight into the limitations of legacy platforms and the shift toward unified, modern alternatives
• Known for high emotional intelligence, technical credibility, and a customer-first mindset
• Operates well in ambiguity and brings a builder’s mentality to scaling people, processes, and tools

Nice To Haves

• Bachelor’s degree preferred but not required.
• Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus

Responsibilities

• Own the full pre-sales technical experience for enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages
• Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals
• Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption success
• Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management
• Serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction
• Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
• Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums
• Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment
• Other duties as assigned

Benefits

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full-time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work-life balance with our unlimited PTO.
• We reward your work with opportunity for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level