Enterprise Solutions Engineer

NinjaOne

1d • Hybrid

About The Position

NinjaOne is seeking a motivated Enterprise Solutions Engineer to join its growing Enterprise organization in APAC. This role is for an individual who excels at closing large, complex deals. You will manage the technical relationship with major enterprise clients in the region, guiding them from initial demonstrations through proof-of-value, onboarding, and ongoing support. You will collaborate with Enterprise Account Executives to develop deal strategies, conduct high-stakes proof-of-concepts, and serve as the primary technical advisor for prospects and partners. Additionally, you will leverage your MSP expertise, expand your influence across Southeast Asia, and contribute to NinjaOne's growth in a rapidly expanding market. This is a hybrid position, involving work from home, the Ninja Office, and on-site client visits. It offers a significant opportunity to define excellence in enterprise pre-sales across the APAC region. The role is based in North Sydney, Australia.

Requirements

• Strong proficiency in Windows systems and enterprise IT infrastructure, plus working knowledge of Linux and/or macOS, iOS and Android
• Solid understanding of networking and security fundamentals (DNS, VPNs, firewalls, endpoint security)
• Hands-on experience with Endpoint Management (RMM), ITSM, or similar endpoint management platforms, ideally with MSP exposure across Southeast Asia
• Familiarity with scripting (e.g., PowerShell) and comfort operating within complex, multi-layered IT environments
• Experience with tools such as Salesforce, Jira, or similar platforms is beneficial
• 5+ years' experience in Sales Engineering, Solutions Engineering, or technical consulting, ideally in an enterprise environment
• Track record selling into large, complex enterprise organisations with a value-selling approach
• Background from IT, data, observability, complex IT infrastructure, or cybersecurity companies (or equivalent past titles) highly valued
• Excellent communicator, able to translate technical depth for both technical and executive audiences
• Customer-first mindset with strong relationship-building skills, in person and virtually
• Highly organised, able to multitask and prioritise by customer impact within defined processes
• Self-motivated and comfortable operating independently within global, cross-functional teams
• Comfortable with ambiguity, proactively clarifying needs and expectations
• Adaptable lifelong learner who embraces new technology and change
• Proven ability to build relationships and collaborate across global teams
• Willingness to travel for client meetings, partner engagements, and events across APAC
• Applicants must hold valid working rights in Australia at the time of application. We are unable to provide visa sponsorship for this role.

Nice To Haves

• Bachelor's degree in computer science, Engineering, or related field preferred, not required

Responsibilities

• Own the full pre-sales technical cycle for very large enterprise accounts, from discovery and architecture design through demos, proof-of-concept, and implementation
• Provide technical expertise and onboarding support to enterprise clients, translating complex IT environments into clear NinjaOne solutions
• Run compelling product demonstrations and technical presentations for audiences ranging from IT admins to C-suite executives
• Support MSP-focused opportunities and expansion across Australia / New Zealand and Southeast Asia
• Act as the liaison between Enterprise AEs and the broader Solutions team, escalating and resolving technical roadblocks
• Partner with Enablement teams to deliver technical training and build sales collateral, documentation, and reusable demo assets
• Support technical validation for RFPs/RFIs and proposal content for enterprise deals
• Build and maintain strong relationships with enterprise partners as a trusted technical advisor, working with Account Managers to maintain customer "Pulse" and uncover new opportunities
• Advocate for customers on Support needs, keeping them informed and educated on process
• Represent NinjaOne at partner events, trade shows, and industry conferences across APAC
• Stay ahead of industry trends and emerging technology, feeding customer and partner insights back to Product Management
• Share resolutions, workarounds, and best practices with sales and partner teams, including new knowledge base content

Benefits

• Hybrid work environment
• Free in-office lunches throughout the week
• Real opportunity for growth and advancement as we scale across APAC
• The chance to grow personally and professionally with one of the fastest-growing companies globally
• Access to our renowned training platform to develop your skills
• Competitive compensation
• Collaboration with an amazing international workforce

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree