Enterprise Solution Specialist III (MM)

Jabil • Tampa, FL

8d • Hybrid

About The Position

Responsible for overall functional design & solution development and implementation plan of IT business systems for SAP PU module. Must be able to perform all duties of the Enterprise Solution Specialist I & II.

Requirements

• Bachelor’s degree in Information Technology or Management Information Systems OR 5 – 6 years of equivalent external work experience in the business area, from an IT and business perspective.
• Formal certification in Primary Module is required.
• Must have advanced configuration knowledge and skills minimum of multiple modules and applications.
• Thorough understanding of manufacturing processes, systems and applications across enterprise planning, supply chain and shop floor functions.
• Leadership quality with ability to mentor and manage other team members in project.
• Advanced understanding of business processes through hands on business experience or through an operations role.
• Candidate must have at least 6 months Project Management experience in related applications on a large scale basis of project with proven implementation track record on multiple complex installations.
• Customer service skills as well as effective communication skills, both verbal and written.
• Ability to follow written and verbal directions.
• Must possess analytical and project management skills.
• Solid understanding of ERP systems and business applications.
• Must have good training skills, active listening skills and basic trouble shooting skills.
• Advanced PC skills, including training and knowledge of Jabil’s software packages.

Responsibilities

• Assume the role of functional lead or project manager for implementations of complex and enterprise projects
• Ability to handle high complexity change management requests related to strategic initiatives and the rollout of enhanced capabilities to the sites independently
• Effectively drive and coordinate the rollout of complex functionality to all sites
• Ability to effectively communicate functionality to all relevant groups via “net meetings” and by chairing symposiums session with all levels of audiences
• Manage Continuous Improvement Process with full ownership and accountability, including ability to identify and drive team on researching new functionality, or improving the as-it solutions across related application tools and systems
• Ability to perform hands on configuration in more than one module for a variety of projects and applications
• Thorough understanding of integration touch points across all enterprise modules and applications
• Ability to write highly detailed functional specifications for outputs down to the table structure level, solid understanding of relationship / design on the overall solution and possible new customizing to determine quality specifications to include screens, sub modules and extended functionality to current modules
• Ability to provide flow diagrams, entity relationships, mapping and table definitions for advanced design concept
• Actively participate in the exchanging of ideas and information within the department
• Proactively organize verbal and written ideas clearly and use an appropriate business style
• Be effective and consistent in providing regular updates to appropriate managers
• Ask questions; encourage input from team members
• Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems)
• Drive continuous improvement through trend reporting analysis and metrics management
• Assure that fundamental procedures and work instructions are efficient and not redundant
• Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”
• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority
• Confer with reporting manager on complex or unusual situations
• Establish new measurement systems if/where possible
• Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization
• Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
• Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific
• Interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Maintain discretion and confidentiality in all areas pertaining to the IT systems
• Understand and embrace the business and IT strategic direction
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor
• Comply and follow all procedures within the company security policy

What This Job Offers

• Job Type: Full-time
• Career Level: Senior