Enterprise Solution Engineer

Zip

1d

About The Position

As a Zip Enterprise Solution Engineer, you are the primary pre-sales technical point of contact for the Zip solution suite. Your role is to be a champion for Zip, helping our prospects understand how our application will deliver value to their organization, and where Zip fits with their procurement and technical landscape. You are a partner in selling, fostering collaborative relationships with account executives and sales managers to drive deals to closure. You are a trusted advisor to your prospective customers, giving them confidence that Zip can address their pain points, and helping translate their needs to our post-sales solutions consultants to ensure a successful deployment. You are a subject matter expert on our solution’s capabilities and our roadmap. You funnel customer feedback to influence our product development efforts and help our sales partners understand how our newly developed solutions or enhancements are most effectively communicated. You are an innovative problem solver - applying that skill to both developing solutions for our customers as well as driving the growth of our Pre-Sales organization. You provide input and feedback to adapt and improve our sales motion as it evolves with our growth. Zip is scaling rapidly, and as an early member of the regional team, you aren't just following a playbook; you’re helping to write it. We are looking for a "builder" with a growth mindset who is excited to help us build the region from the ground up . While your focus is Enterprise, our culture requires a roll-up-your-sleeves attitude; you’ll have the opportunity to influence strategy across all market segments and contribute to the foundational success of Zip in this territory.

Requirements

• 8+ years of experience in a solution selling environment or in a similar role with transferable skills
• Experience selling to F500 clients and cross functional decision makers including C-level executives
• Strong solution selling skills - able to articulate the value of software solutions to customers, with messaging focused on how a solution addresses customers’ core pain points in a way that differentiates the solution
• Familiarity with procurement and billing/AP space
• Excellent discovery skills - able to lead customers through focused conversations to uncover pain, value, and our path to sales success
• Knowledge of key principles of software integrations, including integration platforms and APIs.
• Has a strong solutioning mindset - focused on how to help customers envision how our solution meets their needs
• Skilled in troubleshooting technical issues
• Self-starter and quickly able to grasp new technology
• Fluency in German (C1/C2 level or native proficiency) is required. This role involves working closely with German speaking customers and stakeholders across the DACH region.

Nice To Haves

• Integration or development experience is a plus - especially with using REST APIs and middleware tools.
• Experience with demoing, implementing or administering key applications such as ERPs (Oracle, Ariba, Workday), CLMs, GRC, procurement or AP automation platforms.
• Industry and / or solutioning experience with P2P / Fin-tech tools related to procurement, AP automation or payments.

Responsibilities

• Actively contribute to Zip’s sales efforts by supporting prospective customer-facing conversations, effectively conducting discovery, demonstrating our solutions, handling questions, and overcoming objections to help our prospects see the value in choosing Zip.
• Own responsibility for responding to customer asks, including follow-up questions, demos, RFx and IT security questionnaires.
• Build and develop custom demos that match customer requirements
• Lead, scope, and partner with Post-Sales to deliver POCs
• Partner with the Sales team to deliver on our sales objectives.
• Partner with the Post-Sales Solutions Consultants to ensure our customers experience a seamless transition from sale to onboarding - communicating their needs and objectives with proper expectations set for successful delivery.
• Deliver feedback to help us grow and evolve - on processes and products.

Benefits

• Start-up equity
• Health, vision & dental coverage
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees