Enterprise Service Tech II

Everon Jobs•Denver, CO

16h•Onsite

About The Position

This role involves installing and troubleshooting low voltage panels, wiring, and associated devices. The technician will provide reliable, high-quality customer support, including instructing customers on system operation and functionality. Key duties include performing system testing, signal verification, maintaining truck stock/inventory, and organizing technical resources for efficient task execution. The position requires ensuring the progress and completion of assigned tasks, documenting service and hours worked, and submitting all required documentation in a timely manner. A strong work ethic and attention to detail are essential.

Requirements

Minimum of High School Diploma/Vocational Training.
Minimum of five (5) or more years of experience.
Mastery knowledge of enterprise intrusion systems, fire systems, CCTV, intercom access control systems.
Full understanding of local/national codes.
Full knowledge of local/national codes.
Proficiency knowledge of OSHA, HAZCOM Regulations and comprehension of national electronic code, state and local construction codes.
Strong communication/leadership skills when working with others.
Ability to determine and implement resolution to complex field situations.
Good written and verbal communication skills.
Ability to lead others and manage multiple projects.
Valid driver’s license and ability to clear a drug screening.
Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.
Must retain NICET Level II Certification (for fire alarm systems only).
Must obtain NICET Level III within one (1) year (for fire alarm systems only).
Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
Requires 75 % to 100 % proficiency in Everon Commercial’s Enterprise product offerings.

Nice To Haves

Must have a strong work ethic.
Must be detail-oriented.
Must complete other projects, as assigned.

Responsibilities

Installs and troubleshoots low voltage panels, wiring and associated devices.
Proctors, coaches, and teaches others.
Provides reliable, high quality customer support.
Provides customer instruction on system operation and functionality.
Performs system testing and signal verification.
Maintains the necessary truck stock/inventory (equipment and tools).
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
Ensures the progress and completion of assigned tasks.
Provides documentation of service and hours worked.
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.