Enterprise Resource Planning (Workday) System Supervisor

Moffitt Cancer Center•Tampa, FL

39d

About The Position

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999. Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision. Summary Supervisor ERP Systems Position Highlights: The Supervisor ERP Systems leads activities for a team of analysts supporting Lawson, Workday HCM, Financials, Supply Chain, Hyland Onbase and UKG and other enterprise applications. The team is responsible for application design, development, implementation, and support of the suite of enterprise products and related applications. Primary business areas supported include HR, Payroll, Finance, Research Finance and Supply Chain. The Supervisor directs, mentors and evaluates the ERP Systems team. This position has authority for personnel actions and oversees all day-to-day operations of the group. The Supervisor has frequent direct contact with administrative and management representatives for project management, budget planning, status reporting, analysis for project direction, staff development, systems development and problem resolution. The Supervisor utilizes best practices throughout the project lifecycle to deliver systems / applications that meet business and technical requirements. This role is expected to provide expert knowledge of project management methodologies and documentation including project request forms, project plans, status reports, process flow diagrams, functional requirements, SOW's, test plans and others as needed

Requirements

Bachelor's degree - Information Technology or healthcare/business related discipline (i.e. Accounting, Finance, Business Administration)in lieu of a Bachelor's degree: OR- Associate's degree with an additional four (4) years of relevant technology experience plus the five (5) years (for a total of 9 years) experience may be considered "in lieu" of a Bachelor's degree. -OR- High School Diploma with an additional five (5) years of relevant technology experience plus the five (5) years (for a total of 10 years) experience may be considered "in lieu" of a Bachelor's degree.
Minimum five (5) years system development, implementation, and support experience is required.
Strong applications development and support experience; business and back-office systems preferred
Experience in day to day IT operations, production support, and service management methodologies; ITIL preferred
Strong project management skills
Proven ability to learn new skills and technology
Demonstrated analytic, problem solving, and critical thinking skills
Excellent written, oral communication and presentation skills
Strong organization skills, attention to detail, and time management skills
Demonstrated consultation, negotiation, and conflict management skills
Ability and interest in coaching and mentoring team members
Demonstrated experience with IT standards and best practices for application development, service management, and project management
Performance improvement / process management knowledge and experience
Working knowledge of Microsoft Office applications: Word, Excel, Outlook, Power Point, Project, Visio, and website navigation

Nice To Haves

Master's degree - Information Technology or healthcare/business related discipline (i.e. Accounting, Finance, Business Administration)
Functional and technical experience with the suite of Lawson applications and/or other ERP applications
Supervisory experience including hiring, team member appraisals, and coaching
Resource management and portfolio management using project and portfolio management tools; Planview preferred
Relevant experience in a healthcare IT environment
Experience with workflow and process automation
Demonstrated understanding of cyber security practices
Demonstrated experience with SDLC

Responsibilities

Lead the ERP Systems team through projects including upgrades and system enhancements.
Manage the day to day IT operational and production support activities of the ERP Systems team.
Oversee and supervise team members.
Provide support to Moffitt leadership to ensure effective vendor management.
Facilitate positive customer relationships through collaboration and communication.

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