Enterprise Resiliency Analyst
About The Position
The Enterprise Resiliency Analyst will advance efforts to establish and maintain enterprise resiliency practices at Flagstar. This role includes implementing the institution’s business continuity, disaster recovery programs and incident management practices. The ideal candidate will have knowledge of business continuity lifecycle activities, including business impact analysis (BIA), strategy development, and testing. Hands-on experience coordinating or participating in disaster recovery (DR) testing is essential. Experience in drafting policies, standards, and procedures, is key to success in this role. Knowledge of basic incident management protocols and business services frameworks is also critical.
Requirements
- Undergraduate Degree (4 years or equivalent) in Technology field of study.
- 3+ years of overall experience, with at least 1+ years focused on business continuity, disaster recovery, enterprise resiliency, or incident management.
- Proven experience implementing business continuity, disaster recovery, and incident management programs.
- Basic knowledge of regulatory compliance and industry standards for business continuity, disaster recovery, and crisis management (e.g., FFIEC, NIST, ISO, DRII, BCI).
- Knowledge of basic incident management protocols and business services frameworks.
- Background in project management.
- Excellent verbal and written communication skills, with the ability to convey complex resiliency concepts to non-technical stakeholders.
- Ability to innovate and implement new approaches to enhance operational resiliency.
Nice To Haves
- Experience with Fusion, Everbridge and/or Power Apps is a strong plus.
- Ability to travel, as needed and participation in weekend disaster recovery exercises.
Responsibilities
- Provide governance over all stages of the business continuity and disaster recovery programs.
- Assist with the migration of business functions onto the new resiliency planning platform, Fusion.
- Contribute to the establishment of frameworks, trainings, quality reviews to assist in implementing the business continuity, disaster recovery, and Incident Management programs.
- Assist with writing policies, standards, and procedures for business continuity and disaster recovery.
- Perform scenario testing and simulation exercises to validate business continuity and recovery plans, ensuring preparedness for various operational disruptions.
- Stay current with best practices in business continuity, operational resiliency, disaster recovery, incident management and benchmarking the institution’s practices against industry standards and peer organizations.
- Provide support during actual incidents, ensuring swift response and minimal business impact.
- Performs special projects, and additional duties and responsibilities as required.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
- Accountable to maintain compliance with applicable federal, state and local laws and regulations.
Benefits
- medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
