Enterprise Resiliency Analyst Lead

Flagstar Bank•Troy, NY

7d•Onsite

About The Position

The Enterprise Resiliency Analyst Lead will advance efforts to establish and maintain enterprise resiliency practices at Flagstar. This role includes implementing the institution’s business continuity, disaster recovery programs and incident management practices. The ideal candidate will have strong expertise in the business continuity lifecycle activities, including business impact analysis (BIA), strategy development, and testing. Hands-on experience coordinating or participating in disaster recovery (DR) testing is essential. The ability to influence senior leadership, coupled with experience in drafting policies, standards, and procedures, is key to success in this role. Knowledge of basic incident management protocols and business services frameworks is also critical.

Requirements

High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
7+ years of overall experience, with at least 3+ years focused on business continuity, disaster recovery, enterprise resiliency, or incident management.
Proven experience implementing business continuity, disaster recovery, and incident management programs.

Nice To Haves

Experience with Fusion, Everbridge and/or Power Apps is a strong plus.
Undergraduate Degree (4 years or equivalent) in Technology field of study.
Knowledge of regulatory compliance and industry standards for business continuity, disaster recovery, and crisis management (e.g., FFIEC, NIST, ISO, DRII, BCI).
Knowledge of basic incident management protocols and business services frameworks.
Strong background in project management.
Excellent verbal and written communication skills, with the ability to convey complex resiliency concepts to non-technical stakeholders.
Ability to innovate and implement new approaches to enhance operational resiliency.
Ability to travel, as needed and participation in weekend disaster recovery exercises.
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Responsibilities

Provide governance over all stages of the business continuity and disaster recovery programs.
Lead the migration of business functions onto the new resiliency planning platform, Fusion.
Establish frameworks, trainings, quality reviews to assist in implementing the business continuity, disaster recovery, and Incident Management programs.
Develop and write policies, standards, and procedures for business continuity and disaster recovery.
Lead scenario testing and simulation exercises to validate business continuity and recovery plans, ensuring preparedness for various operational disruptions.
Stay current with best practices in business continuity, operational resiliency, disaster recovery, incident management and benchmarking the institution’s practices against industry standards and peer organizations.
Provide support during actual incidents, ensuring swift response and minimal business impact.
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
Accountable to maintain compliance with applicable federal, state and local laws and regulations.