Enterprise Renewals Account Manager - C&P

Adobe•New York, NY

1d•Onsite

About The Position

Adobe’s Enterprise Renewals team is seeking a driven, strategic, and customer-obsessed Inside Sales Enterprise Renewals Specialist to manage a portfolio of high-value accounts, drive renewals with a target of +30% growth, expand product adoption, and collaborate with product specialists to generate new pipeline. This role is an opportunity to influence Adobe’s long-term customer success and revenue growth in a fast-paced environment, solving complex business challenges and delivering value to customers.

Requirements

3+ years of inside/outside sales experience, ideally in enterprise software, with a strong record of quota attainment.
Proven success in managing and renewing Enterprise Agreements.
Exceptional communication and relationship-building skills.
Experience owning a territory from prospecting to closure.
Strong forecasting and pipeline management capabilities.
Proficiency in Salesforce and Microsoft Office Suite.
Highly organized and adaptable in a fast-moving environment.
Commitment to customer satisfaction and alignment with Adobe’s core values.
Bachelor’s degree (BS/BA) required.

Responsibilities

Own and close renewal opportunities within the Strategic Commercial Enterprise space, focusing on Adobe’s ETLA program.
Guide customers through Adobe’s enterprise solutions, helping them understand configurations and how they integrate with their business processes.
Dive deep into customer environments to uncover pain points and translate them into actionable business opportunities.
Drive awareness through targeted email campaigns and promote participation in Adobe-led seminars and events.
Build and maintain a robust pipeline through account management, lead generation, and campaign execution.
Provide consistent updates.
Maintain accurate forecasting and CRM hygiene in Salesforce.
Conduct impactful virtual meetings using Microsoft Teams with customers, prospects, and internal stakeholders.
Confidently negotiate enterprise-level deals with senior decision-makers.
Partner with product specialists across Document Cloud, Creative Cloud, Express, and Firefly to identify new opportunities.