Enterprise Renewals Account Manager - C&P
About The Position
Adobe’s Enterprise Renewals team is looking for a driven, strategic, and customer-obsessed Inside Sales Enterprise Renewals Specialist to help shape the future of our Enterprise relationships. This role is responsible for managing a portfolio of high-value accounts, driving renewals with a target of +30% growth, expanding product adoption, and collaborating with product specialists to generate new pipeline. The ideal candidate thrives in a fast-paced environment, enjoys solving complex business challenges, and is passionate about delivering value to customers. Candidates must have at least 3+ years of Strategic Account experience and be based in one of our sales offices: New York, Seattle, San Jose, or San Francisco.
Requirements
- 3+ years of inside/outside sales experience, ideally in enterprise software, with a strong record of quota attainment.
- Proven success in managing and renewing Enterprise Agreements.
- Exceptional communication and relationship-building skills.
- Experience owning a territory from prospecting to closure.
- Strong forecasting and pipeline management capabilities.
- Proficiency in Salesforce and Microsoft Office Suite.
- Highly organized and adaptable in a fast-moving environment.
- Commitment to customer satisfaction and alignment with Adobe’s core values
- Bachelor’s degree (BS/BA) required.
Responsibilities
- Own and close renewal opportunities within the Strategic Commercial Enterprise space, focusing on Adobe’s ETLA program.
- Guide customers through Adobe’s enterprise solutions, helping them understand configurations and how they integrate with their business processes.
- Dive deep into customer environments to uncover pain points and translate them into actionable business opportunities.
- Drive awareness through targeted email campaigns and promote participation in Adobe-led seminars and events.
- Build and maintain a robust pipeline through account management, lead generation, and campaign execution.
- Provide consistent updates.
- Maintain accurate forecasting and CRM hygiene in Salesforce.
- Conduct impactful virtual meetings using Microsoft Teams with customers, prospects, and internal stakeholders.
- Confidently negotiate enterprise-level deals with senior decision-makers.
- Partner with product specialists across Document Cloud, Creative Cloud, Express, and Firefly to identify new opportunities.
Benefits
- Comprehensive benefits programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
