Enterprise Project Manager

UFCU Main•Austin, TX

5d•Hybrid

About The Position

Under general direction, the Enterprise Project Manager is responsible for leading complex, cross functional initiatives that drive business transformation and operational excellence. Reporting to the Enterprise Project Management Office (ePMO), the role is responsible for aligning multiple projects with enterprise objectives ensuring successful delivery and enabling measurable business outcomes. The Enterprise Project Manager manages the entire project lifecycle from initiation through project closure, including driving continuous improvement into the process. This position requires interpersonal skills, a customer focus, and the ability to establish and maintain strong and effective working relationships with peers, stakeholders, and vendors. About UFCU Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures. In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values: Purposefully Member-Obsessed, Possibilities Reimagined, and Performance Excellence Rooted in Unwavering Integrity.

Requirements

Competent knowledge of project management processes Waterfall, Agile and Kanban
Working knowledge of facilitating events like refinement meetings, sprint planning, daily stand-ups, retrospectives
Working knowledge of managing product requirements definitions, prioritization techniques and working closely with both business owners, and technical teams.
Hands-on experience with tools like project management tools
Understanding of the software development life cycle and DevOps practices to bridge technical and non-technical discussions
Understanding of how to effectively utilize insights into driving organizational change and improve team dynamics
Tracking risks, building mitigation plans, managing key project actions and interdependencies.
Guiding teams, facilitating effective meetings and fostering collaborative environments
Interpersonal skills to handle disagreements within teams or with stakeholders diplomatically
Verbal and written communication skills to ensure alignments among team members, stakeholders and leadership
Ability to build strong relationships, manage expectations and balance competing priorities
Ability to anticipate and address challenges, resolve conflicts and remove obstacles
Ability to handle ambiguity and to pivot as projects and priorities evolve
Ability to work in a fast-paced environment
Ability to inspire teams to embrace project management principles and support their professional growth
Bachelor’s degree in Business, Engineering or related field or relevant experience in lieu of degree
3+ years experience leading large, complex, cross-functional projects/programs.
Strong understanding of program management frameworks.
Leadership, communication and stakeholder management skills.
Ability to influence at all levels without direct authority.
Strong analytical and problem-solving skills.
Familiarity with program management tools such as MS Project, OnePlan ect.

Nice To Haves

Professional (PMP) Certification and/or Agile experience
Experience bridging business needs and technical solutions with a technical mindset
Credit union or other financial institution experience

Responsibilities

Plans, tracks and evaluates projects performance over a project lifecycle by utilizing: Business cases, Project charters, Communication plans, Project plans, Resource Plans, Requirements and/or specification documents, Status updates, RACI’s, Deployment plans.
Aligns stakeholders across business units, technology teams and executive leadership.
Uses leadership skills to motivate, direct, and encourage program team execution to achieve milestones and reach project goals.
Manages interdependence across multiple projects and workstreams.
Identifies, assesses, and mitigates risks and issues appropriately.
Drives decision making through data, reporting and executive-level communications.
Ensures adoption of program management best practices, tools, and methodologies.
Works with business units, executive team and other stakeholders to develop program roadmaps.
Communicates resource needs for executing roadmap including labor, and external expenses.
Aligns with business unit on program objectives, success metrics and governance structures.
Assures alignment with Enterprise objectives including financial targets, KPI’s and other strategic goals.
Manages relationships effectively across business units, technical teams, vendors and executive leadership.
Provides regular, clear, respectful communication of project status to all stakeholders, internal and external.
Provides online access and distributes information as appropriate.
Serves as a central contact point for vendors and project teams.
Plans and manages project meetings professionally and effectively.
Creates agenda and meeting minutes for distribution.
Clearly documents project scope and deliverables at the initiation of project.
Proactively identifies material changes to scope, timeline or budget.
Coordinates change requests with the project team, articulating impact of the change to project objectives.
Initiates change approval process and maintain team focus while change is in approval process.
Communicates approved changes and documents changes to team deliverables.
Brings projects of all sizes to successful conclusion, including projects with large numbers of participants and many complex dependencies.
Ensures proper delivery of objectives and validates project metrics are met.
Leads project post-mortem, identifying and documenting areas for potential improvement.
Works with management to implement improvements on future projects.
Identifies resources to management deserving of recognition and rewards for exceptional performance.
Fosters a culture of accountability, collaboration and continuous improvement.
Performs other duties as assigned.
Adheres to all company policies, procedures and business ethics.
Maintains strict adherence and compliance to all laws, rules, regulations, policies, procedures and internal controls specific to your role.