Enterprise Program Manager

Sprouts Farmers Market•Phoenix, AZ

55d•Onsite

About The Position

Please note this position is based in our Phoenix, AZ Support Office. The Enterprise Program Manager role is pivotal in ensuring that complex, large-scale, cross-functional projects are aligned with organizational goals, planned thoughtfully and executed efficiently across the enterprise. This role involves managing program budgets, schedules, and resources to optimize efficiency and impact; facilitating communication across teams to ensure alignment, manage risks and drive informed decisions. This role requires an experienced project management professional with demonstrated ability to lead and influence, think strategically, and communicate and collaborate effectively across all levels of the organization.

Requirements

Education: Bachelor's degree in Business Administration, Project Management, or a related field; PMP certification preferred.
Experience: Minimum of 5-7 years of experience in project or program management, with at least 3 years managing enterprise-level programs.
Certifications: PMP, PgMP, or other relevant certifications are highly desirable.
Proficient in project management tools and soware (e.g. MS Project, ServiceNow, JIRA, Asana, Click-Up)
Strategic & Critical Thinking: Ability to align program goals with broader organizational objectives. Strong analytical and problem-solving capabilities.
Leadership: Demonstrated ability to lead cross-functional teams and drive results; grow and develop talent
Risk Management: Expertise in identifying and mitigating risks across large-scale programs.
Adaptability: Ability to manage change and navigate ambiguity in a dynamic environment.
Collaboration: Strong emphasis on teamwork and collaboration across departments; strong interpersonal skills. Ability to manage complex stakeholder relationships.
Communication: Exception communication and presentation skills, both written and verbal. Ability to tailor message to audience
Organization: Excellent organizational, me management and multitasking abilities.
Customer Focus: anticipates and prioritizes customer needs, consistently delivering high-quality support.

Responsibilities

Planning & Execution: Work with senior leadership to define program objectives, scope, deliverables, and success metrics. Define plan and adapt to changing project requirements and dynamic environments. Responsible for supporting development and documentation of key project artifacts (Charter, Requirements, Test plans) and maintaining a focus on driving towards project milestones. Hold vendors and third parties accountable to their deliverables and timelines while fostering healthy relationship. Bridge waterfall and agile project methodologies, acng as ScrumMaster for IT delivery work (story creation, sprint planning, stand-ups, retrospectives, scrum-to-scrum for cross-functional coordination).
Stakeholder Communication: Facilitate communication across teams to ensure alignment and transparency, by establishing appropriate governance cadence and communication channels. Lead Team meetings at all levels, drive meaningful agendas ensuring right focus at the right time. Communicate project progress to stakeholders through weekly status reports and other effective means tailoring communication to audience. Prepare for and lead Steering Committee, focusing content on driving alignment around decisions and risk mitigation approaches.
Resource Management: Identify and secure cross-functional resources based on project needs. Support external recruitment to fill key program roles. Allocate project team resources effectively towards completion of work, resolving constraints. Forecast and track resource usage across project to identify gaps/needs and escalate risks or re-allocate team as necessary. Review Time allocation to projects for appropriate capitalization.
Budget Management: Develop and manage program budget across multiple projects and workstreams, allocating funding where needed to achieve program goals. Support business case development and approval processes where needed. Manage purchase orders, receipts and invoice coordination in accordance with project budget, monitor budget usage, support re-forecasting and manage project activities to drive spend. Produce project financial reporting (Capital and OpEx) with variance explanations and support timely reviews with the project team.
Risk Management: Maintain RAID log; drive closure of actions, issues and decisions needed, escalating when appropriate. Identify and track risks across all aspects of program (e.g. people, process, technology); recommend and deploy mitigation strategies and eliminate blockers.
Performance Monitoring: Track project performance using appropriate systems and tools in accordance with PMO standards to ensure projects meet quality, schedule, and budget expectations. Draft and distribute project status reporting. Apply tollgate principles for each milestone to ensure readiness to proceed. Articulate impacts of project delivery changes to ROI or key success measures.
Team Leadership: Provide coaching and direction to project managers and workstream leads across program space. Drive team recognition and celebration, fostering a collaborative and high-performance work environment that reinforces Sprouts culture and purpose.
Change Management: Drive leadership alignment and business adoption to achieve program goals. Embed organizational change management aspects into project planning and execution. Ensure completion of relevant OCM deliverables (e.g. Stakeholder & Impact Assessment, Communication & Training Plan, Adoption Metrics), leveraging OCM specialists where needed. Ensure proper hand-offs to IT Support and Customer Care Teams.
Process Improvement: Support, recommend, and implement continuous improvement opportunities to drive efficiency and improve quality, within PMO and functional domains. Encourage and recognize program teams for continuous improvement mindset.

Benefits

Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays