Enterprise Program Manager

Meter-posted about 5 hours ago

$150,000 - $190,000/Yr

Full-time • Manager

San Francisco, CA

101-250 employees

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This Enterprise Program Manager role leads the rollout of Meter’s network infrastructure to demanding environments in North America and beyond. You’ll manage a program that coordinates time-sensitive, technically rigorous, and operationally complex work on a continuous, global scale. Your work will build a foundation for Meter’s capacity to scale enterprise delivery without compromising quality or cost. What success looks like From day one, you will influence how Meter delivers enterprise-scale infrastructure. You’ll define playbooks for enterprise partners and customers alike, coach new program leads, and build the systems to make execution dependable and predictable. Your work will anchor one of Meter’s core strengths: delivering consistently in complex, distributed, real-world environments.

Close oversight of rollout execution. You’ll stay close to install progress across sites, ensuring that we deliver sites on-time, within budget, and measuring up to Meter’s standards. You’ll spot execution gaps early and work with our customers and partners to implement high-leverage improvements across the program. For example, you should expect to spend significant time on-site to understand the breadth of our operational challenges. Based on that understanding, you might drive install costs down by designing and implementing streamlined workflows, or create technology solutions (e.g., dashboards, field applications) to make site work more automated, reliable, and lower-touch.
Risk management . You’ll identify and address meaningful risks to schedules, budget, and customer trust, making informed tradeoffs when necessary. For example, you might make a difficult decision to replace a sub-par vendor; or you may build the case for Meter to create and fill new roles to support customer programs. Ultimately, in situations where you’re not certain about the best path forward, you’ll act with agency and authority when you seek guidance from leadership, pairing escalations with business context and clear assessments of expected impacts.
Cross-functional delivery and accountability. A program of this magnitude involves many interdependent teams – across business and technical functions, both inside and outside of Meter. You’ll keep these teams aligned and productive: by resolving ambiguity, clarifying ownership, and setting clear expectations. You will also track significant cross-functional dependencies, for example firmware release cycles that impact customer deadlines, or implementation data that is material to our hardware forecasts and supply chain operations.

You’ve led complex programs or large projects relevant to networking, infrastructure, or other physical deployments.
You’re comfortable working with engineers and technical partners—you can ask rigorous questions, identify problematic assumptions, and uphold quality without being a technical expert.
You’ve worked with enterprise customers or national/global partners on programs with clear budgets, schedules, and deliverables.
You are skilled at balancing multiple priorities. You know how to move quickly without letting quality or cost slip.
Please note there will be some ongoing site travel, including some international travel, required in this role.

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