Enterprise Policy Governance Manager

Raymond James•Saint Petersburg, FL

2d•Hybrid

About The Position

Under intermittent supervision and with a high level of autonomy, uses knowledge and skills obtained through education and experience to build, analyze, and continuously improve the enterprise policy governance program across Raymond James. Leads projects with significant business impact. Works independently on difficult assignments that are broad in nature requiring originality and ingenuity with a high level of latitude for un-reviewed actions or decisions. Provides comprehensive solutions to complex problems. Maintains extensive contact with internal customers to identify, research, analyze and resolve complex issues.

Requirements

Knowledge of policy governance strategy, implementation, and oversight of a firm-wide program.
Knowledge of project management and business process methodologies, tools, and practices.
Knowledge of strategic planning processes and tools and methodologies for strategy formulation.
Knowledge of compliance obligations, industry rules and regulations, and legal general procedures in the financial services industry.
Knowledge of concepts, practices, and procedures of the financial services industry.
Knowledge of bank holding company and retail broker dealer clearing firm operations.
Experience drafting documents, including reviewing, and editing.
Experience drafting policies.
Excellent written and verbal communications skills to professionally address a wide and varied audience, including executive management, both internally and externally.
Organizational and time management skills sufficient to handle multiple priorities in a fast paced and ever-changing environment.
Project management skills and experience sufficient to successfully complete long and short-term projects.
Operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, spreadsheets, and databases.
Ability to partner with other functional areas to accomplish objectives.
Ability to organize, prioritize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
Ability to use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels to accomplish objectives.
Ability to work independently as well as collaboratively within a team environment.
Ability to attend to detail while maintaining a big picture orientation.
Ability to facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed.
Ability to provide a high level of customer service.
Ability to establish and maintain effective working relationships at all levels of the organization.

Nice To Haves

Additional licenses/certifications demonstrating the candidate’s knowledge/expertise in industry regulation and concepts preferred.

Responsibilities

Partners with policy owners to develop, review, update, and maintain enterprise policies, standards, and committee charters in accordance with the Enterprise Policy Governance Framework.
Coordinates policy lifecycle activities, including drafting, review, approval, publication, maintenance, and periodic review requirements.
Facilitates stakeholder review and challenge processes to ensure enterprise policies receive appropriate review and input.
Prepares materials to support the review and approval of enterprise policies through governance committees, including the Enterprise Risk Management Committee and, when required, the Board of Directors or its committees.
Supports policy publication and communication activities, including documenting and communicating substantive policy changes to associates.
Maintains policy governance records, inventories, metrics, and reporting to support effective program administration and oversight.
Collaborates with stakeholders to identify policy gaps and support updates driven by regulatory, business, and organizational changes.
Supports the administration and continuous improvement of policy governance processes, procedures, and supporting documentation.
Performs other duties and responsibilities as assigned.