Enterprise Payments Product Team Manager

Regions Bank•Atlanta, GA

11d•Onsite

About The Position

At Regions, the Digital Product Management Team Manager is the owner and subject matter expert for multiple, or the most complex, digital products and/or capabilities. This role manages a team of digital product managers, product owners and analysts providing oversight and direction for digital products. This role requires tracking market and competitive data, analyzing and reporting key performance indicators, and developing roadmaps that support the strategic vision. This role is responsible for the efficient and timely execution of digital program objectives, including taking point on release management functions ensuring all releases are high quality and building consensus with all stakeholders on release readiness and deployment.

Requirements

Bachelor’s degree in a related field
Eight (8) years of business-related experience to include digital technology, product management, project management, process improvement, project delivery, business/requirements analysis or business operations/product line or relevant work experience
Three (3) years of project management experience in a business unit or other role
Two (2) years of supervisory/management experience
Two (2) years of Financial Services experience
Agile program management experience
Ability to apply enterprise level thinking
Ability to influence and resolve conflicts
Ability to lead cross functional teams
Ability to manage a team to create accountability and influence
Advanced knowledge of multiple technical software delivery life cycles (i.e., Agile, Waterfall)
Demonstrated executive presence
Demonstrated success in launching digital initiatives and/or major enhancements
Excellent organization and project management skills
Financial analysis, business case development
Proficiency in Microsoft Office, JIRA, and Confluence
Strong critical thinking and strategic thinking skills
Strong written and verbal communication, organizational and analytical skills
Understanding of leadership development and engagement techniques in professional/corporate settings

Nice To Haves

Scaled Agile Framework (SAFe) Agilist or Product Owner/Manager certification
Scaled Agile SAFe Program Consultant (SPC) certification
Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), or Consumer Due Diligence (CDD) experience
Master's degree in Business, Finance, Accounting or related study
Project Management Professional (PMP) certification
Advanced knowledge of Business Management Methodology, Change Management practices and Process Engineering methodologies

Responsibilities

Serves as the key department contact on specific digital products, product lines, and/or digital capabilities
Works with business segment leaders, front line managers, and other subject matter experts to identify and implement appropriate strategies to close digital customer experience gaps
Reviews business competitive data, determines digital product and/or capability objectives, key performance indicators, and customer indicators to recommend strategies to meet business objectives and achieve key results.
Analyzes production information, projections, and other meaningful data and prepares forecasts on market evolution and digital products
Develops roadmaps and execution strategies for specified digital solutions to meet business and/or department growth goals and other key metrics
Ensures adherence to a sound, transparent prioritization framework that delivers on strategic priorities effectively and consistently
Coordinates the consideration of new digital products, initiatives, and/or capabilities
Provides front line support to support areas or field leaders as needed
Manages external partners and/or vendor relationships, engage in negotiations, manage ongoing relationships
Manages and develops a team of digital product managers, product owners, and analysts to meet the bank’s strategic goals
Assess risk with new initiatives, ensures team monitors, tracks, and address risk and demonstrates adherence to the bank’s overall risk management program
Ensures team has adequate marketing, communication, and other promotional plans in place by partnering cross functionally with business line, marketing, and other segment leaders
Partners with Experience Design, Research and Technology partners to plan and execute on roadmap initiatives, developing appropriate implementation strategies and taking point when necessary to eliminate potential roadblocks affecting timely execution
Partners with Software Engineering management and Production Support as necessary to balance delivery of new features with maintaining healthy, efficient applications.
Assists with planning, managing and governing releases and helps prepare internal and external stakeholders for deployments
Ensures all releases are high quality and have been appropriately vetted by governing teams (legal, compliance, audit, security, etc.)
Helps create and ensures adherence to release governance standards related to the Digital Agile Release Train
Ensures digital adherence to corporate governance standards
Performs as a change agent and servant leader by creating an environment of collaboration, mutual influence, and problem solving while empowering associates to make decisions
Partners closely with appropriate Digital Value Streams, Technology, Operations, and Risk to align on readiness, testing and implementation milestones.
Develops individual and team capabilities in product management, communication, and agile delivery
Partners with Enterprise Payments Value Stream Leader to prepare materials for senior committees and executive updates
Supports readiness activities for new payment capabilities, including FedNow participation, orchestration integration, and platform modernization
Support readiness activities for new payment capabilities, including FedNow participation, orchestration integration, and platform modernization