Staff, Product Manager - Payments

Walmart • Sunnyvale, CA

4d

About The Position

Position Summary... As a part of Walmart’s Customer Experience Product Org, you’ll be the voice of our customer. By putting the customer at the forefront, we have the ability to help customers save both time and money no matter how they shop with us. With our user-centric approach to problem solving, customers and associates are at the heart of everything we build. A curious bunch, we fall in love with the problem that needs solving and collaborate with our design, technology, and business partners to create inclusive, award-winning solutions. Our entrepreneurial spirit, like that of our founder Sam Walton, pushes us to dream big, but we also hold ourselves accountable with objectives and key results. Innovating the world’s biggest stage, we get to put our product management expertise to work to deliver customer-centric shopping solutions in the Walmart app and website. This is that place where our work has a purpose, and we see it play out in our stores and communities every day. This role resides on the Transactions team within the Customer Experience Product Org. Walmart’s Transactions team focuses on streamlining the journey from shopping cart to payment, making checkout seamless and helping customers build their baskets with relevant items at the right moments. In this role, you will lead the roadmap and execution to deliver simpler and affordable payment experiences for customers. What you'll do... Own the vision, roadmap, and delivery for checkout payment experiences, spanning card payments, digital wallets, bank-based payments, and emerging methods such as real-time and alternative payments. Drive 0→1 product development, from opportunity identification and strategy definition through build, launch, and post-launch optimization. Collaborate with engineering, design, analytics, risk, treasury, and external partners to ensure alignment on business goals and execution milestones. Leverage customer insights, analytics, experimentation, and market research to guide strategic decision-making and prioritize roadmap investments. Monitor industry trends, regulations, and evolving technologies to inform Walmart’s competitive positioning in the payments ecosystem. Influence executive stakeholders by framing tradeoffs, setting up KPIs, and advocating for initiatives that drive measurable business and customer impact. What you’ll bring… Customer Obsession - You will always start with customer's needs first and obsess over every aspect of her experience. You will work to reduce customer effort and aim to delight her with what she needs next. Never fail a customer! Domain Knowledge - Deep understanding of the payments ecosystem, including card networks, digital wallets, bank payments, risk management, tokenization, and payment processing. Creativity & Innovation - You are an innovative thinker and able to synthesize data from multiple sources to identify key unmet needs and solutions that can address the needs. You relish in solving problem in the simplest possible way! Collaboration & Influence- You have the ability to work collaboratively with many teams and influence efficiently. You build bridges! Curiosity & Analytical thinking - You consider yourself analytical and draw insights from new & varied information and inputs. You are always learning and excited about trying new things in an ambiguous environment

Requirements

• Customer Obsession - You will always start with customer's needs first and obsess over every aspect of her experience. You will work to reduce customer effort and aim to delight her with what she needs next. Never fail a customer!
• Domain Knowledge - Deep understanding of the payments ecosystem, including card networks, digital wallets, bank payments, risk management, tokenization, and payment processing.
• Creativity & Innovation - You are an innovative thinker and able to synthesize data from multiple sources to identify key unmet needs and solutions that can address the needs. You relish in solving problem in the simplest possible way!
• Collaboration & Influence- You have the ability to work collaboratively with many teams and influence efficiently. You build bridges!
• Curiosity & Analytical thinking - You consider yourself analytical and draw insights from new & varied information and inputs. You are always learning and excited about trying new things in an ambiguous environment
• Option 1: Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management.
• Option 2: 9 years’ experience in product management or related area.

Nice To Haves

• Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products,
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Own the vision, roadmap, and delivery for checkout payment experiences, spanning card payments, digital wallets, bank-based payments, and emerging methods such as real-time and alternative payments.
• Drive 0→1 product development, from opportunity identification and strategy definition through build, launch, and post-launch optimization.
• Collaborate with engineering, design, analytics, risk, treasury, and external partners to ensure alignment on business goals and execution milestones.
• Leverage customer insights, analytics, experimentation, and market research to guide strategic decision-making and prioritize roadmap investments.
• Monitor industry trends, regulations, and evolving technologies to inform Walmart’s competitive positioning in the payments ecosystem.
• Influence executive stakeholders by framing tradeoffs, setting up KPIs, and advocating for initiatives that drive measurable business and customer impact.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to a specific plan or program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees