Enterprise Operations Analyst- Deposit Operations

Regions Bank•Hoover, AL

2d•Hybrid

About The Position

At Regions, the Enterprise Operations Analyst administers defined procedures, prepares and analyzes reports, and works on projects with an emphasis on process improvement. An Analyst at this level compiles, analyzes and reports volume, productivity, quality and other statistical data to management.

Requirements

Bachelor's degree in a related field Or High School Diploma or GED and four (4) years of related experience
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
Ability to research, analyze data, and derive facts
Ability to work under pressure and meet deadlines
Analytical and problem-solving skills
Excellent organizational skills
Knowledge of banking operations
Knowledge of business intelligence (BI) tools
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong written and verbal communication skills

Nice To Haves

Banking operations experience, preferably in deposit operations.
Experience writing and maintaining SOPs, procedures, and process documentation.
Strong analytical and research skills, including report preparation and data analysis.
Experience with process improvement and business process mapping.
Advanced Excel skills and the ability to translate data into actionable recommendations.

Responsibilities

Analyzes and interprets data to identify trends and opportunities for process improvement
Works with managers to apply data to business goals and analytical requirements, which may include capacity planning, volume forecasting and unit costing
Identifies operational problems and recommends solutions
Collaborates with teams to solve items
Provides periodic reports to management
Creates and maintains policies, procedures and training materials to maximize efficiency and customer service
Works with supervisors and/or managers to ensure that teams comply with the stipulated principles and standards
Assists with projects led by lines of business management
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices