Enterprise Operations Analyst- Loan Operations

Regions Bank•Hoover, AL
•$51,537 - $68,100•Onsite

About The Position

At Regions, the Enterprise Operations Analyst administers defined procedures, prepares and analyzes reports, and works on projects emphasizing process improvement. The analyst evaluates business issues and recommends ways to maximize operational efficiency and quality while ensuring compliance standards are followed. This role is intended to be onsite, with regular work hours that include full days in the office four or more days a week. The manager sets the work schedule and in-office expectations. The position may be filled at a higher level depending on the candidate’s qualifications and relevant experience. It is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

  • Bachelor's degree in a related field and three (3) years of related experience, or a high school diploma or GED and seven (7) years of related experience.
  • Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance.
  • Ability to research, analyze data, and derive facts.
  • Ability to work under pressure and meet deadlines.
  • Analytical and problem-solving skills.
  • Excellent organizational skills.
  • Knowledge of banking operations.
  • Knowledge of business intelligence (BI) tools.
  • Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
  • Strong written and verbal communication skills.

Responsibilities

  • Analyze and interpret data to identify trends and opportunities for process improvement.
  • Work with managers to apply data to business goals and analytical requirements, which may include capacity planning, volume forecasting, and unit costing.
  • Contribute to workflows or process changes and redesigns, applying a basic understanding of the specific product or process.
  • Create and maintain policies, procedures, and/or training materials to maximize efficiency and customer service.
  • Ensure compliance with risk management programs, rules and regulations, and cybersecurity practices; identify and support process improvements; and apply disciplined change management practices.
  • Analyze and solve moderately complex operational, systems-related, and/or customer issues under limited to moderate supervision.
  • May define user requirements and assist with user acceptance testing.
  • May manage small projects and/or contribute to task forces or project teams.
  • May be accountable for regular reporting or process administration as an owner.

Benefits

  • Paid vacation/sick time
  • 401K with company match
  • Medical, dental, and vision benefits
  • Disability benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life insurance
  • Parental leave
  • Employee Assistance Program
  • Associate Volunteer Program
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