Enterprise Network Engineer III
WOW! Internet, Cable & Phone•Augusta, GA
•$0 - $125,000•Hybrid
About The Position
The Engineer III, Enterprise Network is a key contributor to WOW! Internet Cable & Phone's mission of transforming the way people connect. This role involves working alongside skilled engineers and architects to design, operate, and optimize enterprise network systems that support business growth and customer experience. The ideal candidate thrives in a collaborative environment, enjoys solving complex challenges, and wants to make a tangible impact.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a business-related field; or an equivalent combination of education and experience
- 4+ years of related network engineering experience
- Hands-on experience with LAN/WAN and Internet connectivity
- Experience supporting network equipment including routers, switches, firewalls, and load balancers (Juniper experience preferred)
- Advanced troubleshooting skills across hardware and software environments
- Experience documenting processes and technical procedures
- Strong knowledge of large-scale network design and administration, including: OSPF, ISIS, BGP MPLS, Segment Routing L3VPN, L2VPN
- Demonstrates ownership and accountability for technology solutions
- Aligns problem-solving with departmental and organizational goals
- Identifies issues and delivers well-researched, practical solutions
- Makes recommendations based on business impact and technical insight
- Communicates complex technical concepts clearly through both written and visual formats
- Acts as a mentor and contributes positively to team development
- Collaborates effectively across teams and stakeholders
- Manages multiple priorities in a fast-paced environment
- Challenges the status quo and brings innovative thinking to processes and solutions
Nice To Haves
- Juniper experience preferred
Responsibilities
- Provide operational support, administration, incident resolution, and problem management for network infrastructure, hardware, next-generation applications, and VPN (Virtual Private Network) solutions
- Perform network administration, including software updates, hardware upgrades, and certificate management
- Execute change and configuration management across all enterprise network equipment
- Monitor network infrastructure to ensure high availability, uptime, and rapid issue resolution
- Design and implement new network solutions to address business needs and improve overall performance
- Collaborate closely with IT Infrastructure teams and Enterprise Architects to design solutions, resolve issues, and share knowledge
- Create and maintain clear documentation to improve the supportability and scalability of network infrastructure
- Provide leadership across projects, technologies, and team initiatives
- Participate in additional duties as assigned
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off & company holidays
- Tuition reimbursement for continued development
- Employee broadband discounts
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What This Job Offers
Job Type
Full-time
Career Level
Senior
