Enterprise Mission Manager

Wraithwatch Corporation

1d • Hybrid

About The Position

The Enterprise Mission Manager will be the delivery lead on large, complex, Wraithwatch deployments to both federal and Fortune 500 customers. This role requires a unique blend of skills, as the individual will serve as the primary interface between Wraithwatch and its customers across both federal and commercial sectors, driving outcomes for both parties. The position involves regular on-site engagement with stakeholders to build relationships, understand operational realities, and ensure successful delivery. The Enterprise Mission Manager will be responsible for holding both customers and Wraithwatch engineers accountable to timelines, working closely with users to identify issues, and coordinating fixes with the core product team. This role also requires navigating deliverable timelines, GRC processes, and the specific political landscapes of customer organizations, with a mandate to resolve or rapidly escalate any delays.

Requirements

• Ability to obtain and maintain a security clearance
• Track record of managing delivery of complex software across multiple stakeholders with competing priorities
• Comfortable being on-site with customers multiple days per week
• Technical fluency in modern AI stacks, cybersecurity, IT, APIs, infrastructure, or data pipelines
• Willing to work extended hours when mission demands it

Nice To Haves

• Direct experience with DoD, IC, federal civilian, AND Fortune 500 / 1000 organizations
• Experience with ATO processes, FedRAMP, or similar compliance frameworks

Responsibilities

• Serve as the primary interface between Wraithwatch and customers across federal and commercial sectors.
• Own outcomes for both customers and Wraithwatch.
• Be on-site with stakeholders regularly to build relationships and understand operational realities.
• Ensure successful delivery of Wraithwatch products and services.
• Hold customers and Wraithwatch engineers equally accountable to timelines.
• Work with users to identify issues and choreograph fixes with the core product team.
• Navigate deliverable timelines, GRC processes, and customer organizational politics.
• Fix or escalate issues quickly when timelines slip.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed