Enterprise Internship, Information Technology

Advocate Health and Hospitals Corporation • Macon, GA

9h • Onsite

About The Position

The IT Internship provides practical work experience to college students assigned to Human Resource Information Systems (HRIS) and Information Technology (IT). The intern will learn and observe basic IT functions, including configuring, implementing, supporting, and maintaining applications and solutions that meet the organization’s operational and technical needs. IT professionals liaise among clinical operations, internal information technology, system users, and vendors; they monitor applications and provide user support to help ensure effective system operations. The department will further develop specific job standards and guidelines for the internship role.

This is an on-site internship scheduled from May 31, 2027, through August 6, 2027. Interns may work up to 40 hours per week during Monday–Friday business hours. The listed pay range is $21.00 per hour.

Requirements

• Currently enrolled as an incoming junior or senior at an accredited college or university and in the process of obtaining an undergraduate degree.
• Minimum GPA of 2.5.
• Good written and verbal communication skills.
• Strong attention to detail.
• Demonstrated ability to successfully complete tasks.
• Strong teamwork skills.
• Effective multitasking and prioritization skills.
• Strong computer skills, including proficiency with Excel.
• Integrity, maturity, dependability, a positive attitude, and enthusiasm.
• No prior experience required.
• No licensure, registration, or certification required.

Responsibilities

• Research unusual bugs or issues encountered by the company.
• Support the IT team in maintaining hardware, software, and other systems.
• Assist experienced analysts with practices and procedures for conversions, updates, application recovery, and hardware functionality assessments.
• Troubleshoot equipment issues involving printers, computers, and servers.
• Run software updates and backups when requested.
• Research hosting options and report pricing and system options to supervisors.
• Participate in developing new desktops, servers, or applications.
• Assist with the call tracking system by recording customer interactions and consistently meeting established Service Desk Key Performance Indicators (KPIs).
• Help provide initial troubleshooting support, answer questions, and resolve basic issues related to LAN/WAN-based software, desktop computing equipment, printers, network status, and applications.
• Review and analyze the effectiveness and efficiency of existing systems and assist in developing strategies to improve or leverage them.
• Review data integrity and audit reports, and perform data analysis to support data requirements and initiatives.

Benefits

• Benefits eligibility is listed as yes.
• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Career development programs.
• Potential annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern