Enterprise Implementation Consultant
About The Position
Canopy Connect is building the infrastructure that powers best-in-class insurance experiences. We empower consumers to gain value and convenience from their own data, and we enable businesses to securely and quickly support their customers. We're growing quickly and are scaling up. As Enterprise Implementation Consultant, you'll ensure that Canopy Connect’s enterprise customers launch with our product quickly and successfully. This position requires strong technical and communication skills. You will work with companies that range from small startups to large technology unicorns.
Requirements
- Management consulting experience in insurance, automotive or real estate
- Proven success managing large or strategic enterprise accounts with complex integration needs.
- Demonstrated ability to design and operationalize customer success processes in early-stage or scaling organizations.
- Strong technical acumen and ability to troubleshoot issues related to APIs, data integrations, and authentication workflows.
- Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.
- Experience collaborating closely with engineering and product teams to deliver customer-driven solutions.
- Understanding of UX principles, workflow optimization, and data security protocols
- Authorized to work in the United States or Canada.
Responsibilities
- Deeply understand how insurance verification is done in our key verticals.
- Lead end-to-end API onboarding and implementation for new customers, guiding technical teams through setup, testing, and go-live.
- Serve as primary post-sale contact for strategic enterprise accounts, managing cross-functional relationships across product, engineering, and executive teams.
- Act as an internal advocate for customer needs, providing structured feedback to product and engineering to inform roadmap priorities.
- Analyze usage data to identify expansion opportunities and ensure customers realize measurable value from Canopy Connect’s platform.
- Support contract renewals and growth initiatives in partnership with Sales, Engineering and Leadership.
Benefits
- Company-sponsored health, dental and vision insurance for employees and dependents.
- Generous equity grants.
- Unlimited paid time off.
- $1,000 stipend for home office equipment.
- Reimbursed Friday lunches.
- 3.5% 401K match.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
