Enterprise Field Engineer

Cognite - AI for Industry • Houston, TX

25d

About The Position

Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world’s hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements. The Enterprise Field Engineering team leads the technical relationship as a customer scales beyond initial implementations and deployments into broader expansion and full enterprise-wide adoption. Enterprise Field Engineers help validate technology fit, architect and demonstrate new use cases and support deployment and operationalization as adoption expands. They are also essential in enabling our partner ecosystem, ensuring solution integrity, and elevating the Cognite experience through feedback loops to Product and Customer Enablement. The Enterprise Field Engineering team works in close partnership with the Account Management team to grow and expand customers to enterprise scale and beyond.

Requirements

• Technical liaison to key clients
• Establish trusted relationships
• Ensure alignment on solutions, integration architectures, and technical roadmaps
• Collaborate with Account Managers and Sales teams
• Educate clients on Cognite Data Fusion® and related offerings
• Develop client-focused demos, reference architectures, and solution accelerators
• Represent Cognite in client meetings, workshops, and technical briefings
• Bridge between clients and Cognite’s Product organization
• Translate client feedback and needs into actionable product requirements
• Ensure client-integrated solutions are technically feasible, scalable, and aligned with Cognite’s broader product strategy
• Provide continuous technical feedback and market insights
• Partner with field engineering and sales teams
• Provide technical support on client opportunities
• Serve as a technical escalation point for complex client engagements
• Organize and manage client workshops and technical meetings
• Develop and promote best practices, frameworks, and reference architectures
• Mentor other Field Engineers
• Share technical expertise and best practices related to client engagement and solution development
• Share insights and learnings from client interactions

Responsibilities

• Act as a technical liaison to key clients, establishing trusted relationships and ensuring alignment on solutions, integration architectures, and technical roadmaps to secure their willingness and confidence to scale and expand their use of Cognite Data Fusion®.
• Collaborate closely with Account Managers and Sales teams to identify and prioritize client opportunities that drive mutual business value.
• Educate clients on Cognite Data Fusion® and related offerings, leading to successful adoption, solution integration, and value realization.
• Develop client-focused demos, reference architectures, and solution accelerators utilized by Cognite teams and customers.
• Represent Cognite in client meetings, workshops, and technical briefings to leverage technical expertise to build client confidence.
• Act as a bridge between clients and Cognite’s Product organization, translating client feedback and needs into clear, actionable product requirements.
• Ensure client-integrated solutions are technically feasible, scalable, and aligned with Cognite’s broader product strategy.
• Provide continuous technical feedback and market insights from client interactions to inform product development and enhance competitive positioning.
• Partner with field engineering and sales teams to provide technical support on client opportunities, including technical account strategy, solution architecture, and use-case development.
• Serve as a technical escalation point for complex client engagements, offering guidance and assistance to the broader sales organization.
• Organize and manage client workshops and technical meetings, ensuring high-quality execution and alignment with client objectives.
• Develop and promote best practices, frameworks, and reference architectures to strengthen Cognite’s position as a leader in client-focused industrial solutions.
• Mentor other Field Engineers, sharing technical expertise and best practices related to client engagement and solution development.
• Share insights and learnings from client interactions to enhance team effectiveness and responsiveness to market demands.

Benefits

• Competitive compensation
• 401(k) with employer matching
• Competitive health, dental, vision & disability coverages for employees and all dependents
• Unlimited PTO
• Paid Parental Leave Program
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed