Enterprise Endpoint Manager

Brookshire Grocery Company • Tyler, TX

3d • Onsite

About The Position

Oversees the management, security, and optimization of our organization's endpoint devices, including desktops, laptops, mobile devices, and other endpoints. Ensures the stability, performance, and security of the organization's IT Infrastructure. Maintains the organization's cybersecurity posture, optimizes endpoint performance, and ensures a seamless user experience.

Requirements

• Familiarity with endpoint management tools and software (e.g., SCCM, JAMF, MobileIron, Ivanti).
• Knowledge of industry compliance standards and regulations (e.g., GDPR, HIPAA, PCI DSS).
• Strong understanding of endpoint security principles and best practices.
• Strong ability to lead and motivate others.
• Strong ability to reason, form concepts, problem solving, and troubleshooting.
• Strong ability to communicate effectively in written and verbal form with leadership, partners and vendors.
• Advanced knowledge of various endpoint technologies including desktop, laptop, tablet, mobile and any other endpoint form factors
• Advanced knowledge of endpoint Operating Systems including Windows, iOS and Android.
• Advanced knowledge of SaaS applications and endpoint deployments and associated configurations.
• Advanced knowledge of browser technologies, endpoint deployments and associated configurations
• Advanced knowledge of Microsoft Office applications including Excel, Access, Word, Outlook and PowerPoint.
• Basic knowledge of SAP reporting and transactional applications.
• Ability to analyze complex technical information.
• Ability to learn new technology systems, methods, and processes.
• Ability to research information, establish facts and draw valid conclusions.
• Ability to prepare reports and business correspondence.
• Ability to negotiate with vendors.
• Ability to review, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to work flexible schedules as required for business needs.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.
• Bachelor's degree in Information Technology, Computer Science, or a related field; seven to ten years of enterprise endpoint technology experience; or an equivalent combination of experience and/or higher education required.
• Proven experience in endpoint management, including desktops, laptops, mobile devices, and associated technologies.
• Ten years of progressing experience in technology, technology support and optimization and seven years in management of technologies.
• Proven experience in leading technical teams.

Nice To Haves

• IT certifications such as CompTIA Security+, or other relevant certifications are a plus.

Responsibilities

• Develops and implements endpoint management strategies, policies, and procedures.
• Manages and maintains endpoint management systems and tools (e.g., Mobile Device Management, Desktop Management, Patch Management).
• Ensures all endpoint devices are properly configured, updated, and compliant with security standards.
• Monitors and enforces security protocols for endpoints to safeguard against cyber threats.
• Responds to security incidents involving endpoints and coordinates necessary actions.
• Implements endpoint encryption, antivirus, and anti-malware solutions.
• Optimizes endpoint performance and user experience.
• Troubleshoots and resolves endpoint-related issues promptly.
• Collaborates with IT teams to identify and implement performance improvements.
• Develops and executes patch management strategies to keep endpoints up to date.
• Tests patches and updates in a controlled environment before deploying them organization-wide.
• Ensures minimal disruption during patch deployments.
• Maintains an accurate inventory of all endpoint devices.
• Manages hardware and software assets, including licensing compliance.
• Plans and executes hardware refresh cycles as needed.
• Provides technical support to end-users for endpoint-related issues.
• Manages team supporting endpoint Incidents.
• Collaborates with vendors and service providers for endpoint-related solutions and services.
• Evaluates and selects appropriate endpoint management tools and technologies.

Benefits

• Comprehensive medical, vision, dental, and prescription coverage.
• Paid time off to relax, recharge, and enjoy life.
• 401(k) plan to help you build a solid future that the Company contributes to.
• Exclusive employee discounts on the things you need most.
• Scholarships and educational support to fuel your growth.
• Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager