Enterprise Embedded Solutions Engineer

TennrNew York, NY
1dOnsite

About The Position

As an Enterprise Embedded Solutions Engineer, you’ll lead the design, delivery, and ongoing optimization of automation solutions for Tennr’s most complex customers — large-scale health systems, national provider groups, and enterprise partners. This is a highly technical, strategic, and customer-facing role that demands deep domain fluency, executive presence, and strong systems thinking. You’ll own enterprise-scale implementations end-to-end: from pre-sale discovery and business case alignment to go-live and expansion. You’ll act as both a trusted technical advisor and a project lead, working closely with senior customer stakeholders and cross-functional teams at Tennr to ensure lasting success. This role sits within a high-performance implementation pod and directly influences Tennr’s go-to-market and product strategy.

Requirements

  • 3+ years of experience in enterprise SaaS delivery or solution design
  • A degree or minor in Computer Science, Engineering, or a related technical field is strongly preferred
  • Strong understanding of APIs, systems integration, and technical architecture
  • Proven ability to lead complex technical engagements with large enterprise customers
  • Skilled at communicating technical concepts to both executive and technical audiences
  • Experience navigating complex org structures and aligning cross-functional stakeholders
  • Strong problem-solving skills with a focus on strategic, scalable solutions
  • Business acumen and domain fluency — ideally in healthcare or similarly complex industries
  • Comfortable with ambiguity and fast-paced, unstructured environments
  • Demonstrated ability to mentor others and contribute to team-wide best practices
  • High ownership mindset and urgency — proactive, resourceful, and impact-driven

Nice To Haves

  • Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., MuleSoft, Workato)
  • Background in consulting, solution architecture, or technical customer success
  • Experience in startup environments or scaling delivery functions

Responsibilities

  • Lead end-to-end enterprise implementations, from discovery to post-go-live
  • Align cross-functional teams and manage project delivery, risks, and change
  • Conduct operational audits to identify workflow gaps and automation opportunities
  • Design scalable, configurable solutions using Tennr’s platform and APIs
  • Reimagine processes with automation best practices, not just replicate legacy systems
  • Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope
  • Maintain documentation, enable knowledge transfer, and improve internal delivery tools
  • Support sales strategy, mentor junior team members, and influence product roadmap

Benefits

  • Chelsea office
  • Unlimited PTO
  • 100% paid employee health benefit options
  • Employer funded 401(k) match
  • Competitive parental leave
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