Enterprise Development Representative (EDR, Key Accounts)

Abridge

About The Position

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.

Requirements

Passionate about healthcare technology and proactive about understanding the needs and dynamics of health systems.
Both a high-performing individual contributor and a natural coach who enjoys helping others succeed
Comfortable driving structure in a fast-changing environment; able to build from scratch without being overly dependent on existing playbooks
A strong communicator who can craft compelling messaging and provide actionable feedback
Detail-oriented, metrics-driven, and eager to test new programs and iterate quickly.
Collaborative, curious, and motivated by the chance to shape a foundational revenue function.
3-5+ years of experience in BDR, SDR, or inside sales roles within SaaS, enterprise software, or healthcare.
Demonstrated success with outbound prospecting and generating qualified pipeline.
Experience mentoring peers, leading initiatives, or operating as a team lead (formal or informal).
Familiarity with sales automation tools, CRM workflows, sequence building, and metrics tracking. (Salesforce & Outreach strongly preferred)
Strong planning skills, comfort with data, and an ability to set and evaluate KPIs.
A growth mindset and resilience—comfortable balancing individual execution with team leadership.

Nice To Haves

Have team lead experience
Are a self starter
Have healthcare start up experience
Want a clear path to becoming an Account Executive
Have improved BDR processes at your current org

Responsibilities

Own outreach to high-value or complex healthcare accounts, modeling strong outbound execution.
Design and stand up outbound and nurture programs
Analyze performance, refine messaging, and update campaigns using tools like Salesforce, Outreach, and Definitive Healthcare.
Identify bottlenecks, propose solutions, and help establish the processes required
Partner with Sales Leadership and Account Executives to align on qualification criteria, follow-up expectations, and feedback loops.
Work with Key Accounts Sales Director with penetrating into larger accounts
Drive legal and contracting processes for smaller affiliated organizations within larger strategic accounts to support expansion

Benefits

Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.