Enterprise Delivery Manager
About The Position
The Enterprise Delivery Manager (EDM) ensures stable delivery, clear requirements, and predictable execution for our largest enterprise customers—owning delivery coordination, release sequencing, and crossfunctional execution while maintaining client accountability and internal boundaries. Integrated Dealer Systems (IDS) is a leading provider of dealership management software for the RV, marine, and trailer industries. With over 40 years of experience, IDS delivers integrated solutions that help dealerships streamline operations, improve visibility across departments, and drive long-term growth. As part of Constellation Software, IDS combines deep industry expertise with a strong focus on innovation, customer partnership, and reliable support.
Requirements
- 5+ years in enterprise delivery/project coordination/BA/TAM, coordinating engineering/product and enterprise clients
- Working knowledge of SaaS delivery and system dependencies
- Comfort with APIs/integrations/data workflows (no handson troubleshooting)
- Strong organization, communication, and stakeholder management
- Ability to lead change and influence without authority
Nice To Haves
- ERP/DMS, automotive, RV, or dealership systems
- Complex enterprise or multilocation rollouts
- Communicating delivery progress and risk to executive stakeholders
Responsibilities
- Own enterprise release calendars and production readiness
- Coordinate deployments across internal and client teams
- Ensure clientowned prerequisites are completed before work proceeds
- Lead requirements gathering and clarification; define acceptance criteria and actionable work items
- Lead client process and operational change
- Triage issues to SMEs and communicate findings in businessready language (no troubleshooting)
- Track risks, issues, and escalations to closure using structured updates and followthrough
- Maintain awareness of client environments, dependencies, and migration timelines
- Prevent unauthorized or premature changes that impact stability
- Partner across Product, Engineering, Support, and Services
- Improve enterprise delivery operating models and frameworks
- Identify and support expansion opportunities by linking delivery outcomes to client value
- Partner with the Director on positioning, scope, and pricing discussions
Benefits
- medical
- dental
- vision
- basic life insurance
- short/long term disability
- 401(k) participation (with company match)
- profit sharing bonus plan
- 10 days of vacation for new employees
- sick time based on state requirements
- 8 Company-paid holidays
- 2 personal holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
