Enterprise Data Manager

City of Raleigh North Carolina•Raleigh, NC

About The Position

The Enterprise Data Manager leads how the City of Raleigh governs, manages, and uses data across departments. This hands-on working manager oversees the Data Analyst and Senior Data Analyst, leads implementation of the enterprise data roadmap, and advances a modern data platform built on Snowflake and the City’s enterprise data catalog. The role balances leadership, program planning, and technical work to establish trusted data for analytics and responsible AI adoption. The manager sets data governance policies and quality standards, coordinates business intelligence activities, supports self-service analytics, and builds a data-driven culture. Working with departments, Business Relationship Partners, vendors, and technical teams, the manager delivers secure, sustainable data solutions; tracks initiatives against KPIs; and develops organizational data literacy and capability.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, and 5 to 7 years of experience in strategic planning, project management, data analysis, or a related field; an equivalent combination of training and/or experience may be substituted.
  • Proven experience in data governance, data management, and business intelligence, with a track record of leading data initiatives.
  • Background spanning data engineering, data science, and report development, including data pipelines and ETL, predictive modeling and machine learning, and dashboard and report development.
  • In-depth knowledge of data privacy and security regulations.
  • Proficiency with data platforms and visualization tools; Snowflake and Power BI are identified as ideal tools.
  • Strong leadership, communication, and project management skills, with the ability to drive organizational change and foster a data-driven culture.

Nice To Haves

  • Power BI or relevant data platform certification.
  • ITIL certification.

Responsibilities

  • Provide leadership and direction to the Data Analyst and Senior Data Analyst, and lead implementation of the enterprise data roadmap.
  • Foster collaboration, accountability, continuous improvement, staff development, and knowledge sharing.
  • Coordinate departmental business intelligence activities and drive adoption of the Snowflake enterprise data platform.
  • Establish and enforce organization-wide data governance policies, data quality standards, and privacy and security compliance.
  • Lead deployment and ongoing stewardship of the enterprise data catalog, including documentation standards, integration with staff tools, and increased catalog coverage and discoverability.
  • Monitor and report on data initiatives against clear KPIs.
  • Partner with Business Relationship Partners and departments to identify data needs and deliver solutions.
  • Promote analytics for decision-making, expand data visualization and dashboard development, and provide training and support for data tools and processes.
  • Facilitate a Citywide data community of practice to connect analysts and business users and grow data literacy.
  • Evaluate and integrate data technologies and methodologies and enhance organizational data maturity.
  • Ensure City data is well-governed, documented, and ready for responsible machine learning and AI adoption.
  • Partner with vendors on emerging capabilities and identify opportunities to leverage publicly accessible open data.
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