Enterprise Contact Center Analyst
Saxon Global•Sacramento, CA
About The Position
Enterprise Contact Center Analyst - Must have Strong Healthcare Project experience with knowledge of HIPAA, PII/PHI protections, and state security frameworks and Experience with enterprise contact center technologies, including cloud-based platforms such as TTEC, Genesys, Amazon Connect, or equivalent, supporting high-volume customer service environments
Requirements
- Strong Healthcare Project experience
- Knowledge of HIPAA, PII/PHI protections, and state security frameworks
- Experience with enterprise contact center technologies, including cloud-based platforms such as TTEC, Genesys, Amazon Connect, or equivalent, supporting high-volume customer service environments
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