Enterprise Communications Manager

Heaven Hill Brands•Louisville, KY

12d•Onsite

About The Position

The Enterprise Communications Manager is responsible for shaping and advancing communications that strengthen employee and external audience understanding, organizational alignment, and confidence in Heaven Hill Brands. Reporting to the Associate Director of Brand & Enterprise Communications, this role serves as a strategic communications partner across the business, leading internal communications strategy, executive communications, change communications, and enterprise messaging. Working closely with senior leaders, the Manager develops communication strategies that connect employees and key stakeholders to company priorities while helping navigate significant organizational initiatives and sensitive business matters. The role also provides strategic direction and coaching to the Internal Communications Coordinator, who manages day-to-day channel execution. This is a dual-channel role: balancing strategic planning with hands-on execution, personally leading the company's highest-impact communications while ensuring consistent, timely delivery of messages to the right audiences with clarity and impact. This role is expected to personally produce content across executive communications, enterprise announcements, and internal channels, not only set strategy for others to execute.

Requirements

Bachelor's degree in Communications, Marketing, Journalism, or related discipline
Minimum 5 years of progressive experience in internal communications, corporate communications, or a related function, preferably in CPG, spirits, manufacturing or similarly complex multi-site organization
Exceptional writing ability across formats, from executive messaging and employee communications to sensitive corporate announcements and Q&A preparation
Demonstrated experience managing internal communications channels and content calendars at scale
Experience handling sensitive enterprise communications with sound judgment and discretion
Strong instinct for what is and is not a story, with a clear read on reputational risk vs. opportunity
Ability to translate complex organizational or business information into clear, compelling narratives for varied audiences
Integrative thinker who connects priorities across functions and anticipates what comes next
Operates with urgency, stays ahead of deadlines, and anticipates communication needs before they are voiced
Strong project management skills with the ability to manage multiple priorities simultaneously
Builds trusted cross-functional relationships and serves as a credible communications advisor
Uses data to evaluate channel performance and distinguish between activity produced and organizational impact achieved
Self-directed with a high degree of operating independence in fast-moving environments

Nice To Haves

Experience developing issues preparedness frameworks, response playbooks, or crisis communications protocols
Experience with change management communications principles and frameworks
Experience in a family-owned or privately held business, with an appreciation for the culture, heritage, and long-term relationships that shape how the organization communicates
Familiarity with Asana or similar project management platforms
Experience with SharePoint, intranet platforms, or employee communications technology
Familiarity with AI tools to support content drafting, briefing preparation, or media monitoring

Responsibilities

Support enterprise communications that reinforce Heaven Hill Brands' corporate narrative, business priorities, and organizational reputation
Develop communication strategies for significant company announcements, organizational updates, and sensitive business matters, translating complex information into clear narratives for varied audiences
Lead communication planning for significant organizational change initiatives, ensuring employees across all geographies and job types receive timely, clear, and consistent information
Develop communication strategies that address the distinct needs of diverse employee populations, including union employees, office-based employees, senior leaders, and international audiences
Partner with Legal, Human Resources, Operations, Finance, and Commercial teams to ensure coordinated communications across the organization, aligning messaging, approvals, and sequencing
Develop messaging and supporting materials for enterprise initiatives that affect multiple stakeholder groups, including employees, leadership, partners, and community
Monitor emerging business issues and recommend communication approaches that proactively address reputational risk and organizational opportunity
Assist the Assoc. Director in developing crisis communication materials, issues preparedness resources, and message frameworks that enable timely and consistent responses
Lead content strategy for Heaven Hill Brands' corporate communication channels, including LinkedIn and other enterprise-owned platforms
Develop content that highlights company culture, leadership, community involvement, business milestones, and corporate priorities
Ensure enterprise messaging remains consistent across internal and external corporate communications
Monitor performance and recommend opportunities to strengthen engagement and organizational storytelling
Develop and lead the internal communications strategy to support company priorities, organizational alignment, and employee engagement
Establish editorial standards, governance, and communication best practices across internal channels
Direct the internal communications calendar, ensuring communications are timely, coordinated, and aligned with business priorities
Review and approve high-impact employee communications while empowering the Internal Communications Coordinator to own day-to-day channel execution
Evaluate communication effectiveness and recommend improvements based on employee feedback, channel performance, and evolving business needs
Identify opportunities to strengthen communication tools, channels, and the overall employee communications experience
Partner with the Assoc. Director to support executive communications strategy for the Co-Presidents and senior leadership team
Draft executive messages, presentations, talking points, Q&A documents, and leadership communications that reflect each leader's authentic voice
Develop messaging frameworks and communication plans for key business initiatives and organizational milestones before drafting begins
Build briefing materials that enable leaders to communicate confidently during high-profile or sensitive moments
Anticipate executive communication needs and proactively develop messaging recommendations before they are requested
Coach senior leaders on how to communicate effectively during organizational change and high visibility business moments
Partner with the Assoc. Director to develop the annual internal and enterprise communications strategy and priorities
Serve as a trusted communications advisor to business partners across the organization, identifying emerging needs and recommending solutions before issues arise
Coach, develop, and provide strategic direction to the Corporate Communications Coordinator while fostering a high standard of execution
Personally lead communication development for high-profile, time-sensitive, or business-critical initiatives when the work requires senior judgment
Handle confidential information with sound judgment, professionalism, and discretion