Enterprise Client Executive - Health Plans

Alma • Angle, MN

2d • Remote

About The Position

Reporting to the VP of Business Development, this person will serve as the most senior relationship owner, advocate, and leader overseeing Alma’s largest and most strategic health plan accounts. This position requires a background in complex, matrixed relationship management focused on scaling business growth through identifying new partnership opportunities that drive mutual value. Collaborative partnerships with key stakeholders in the healthcare ecosystem are central to Alma’s mission to simplify access to high-quality in-network mental healthcare. In this role, you’ll play an essential role in making therapy more affordable and accessible to individuals seeking care. The ideal candidate will have a strong background in healthcare partnerships, navigating matrix external relationships with senior leaders, and a demonstrated ability to forge and nurture high-value partnerships. This person is data-driven, collaborative, and has a proven track record in scaling partnerships through new growth within. This is an individual contributor role. This person will not directly manage staff.

Requirements

• 10+ years of experience in sales, partnerships, or strategic account management within healthcare or healthcare-adjacent industries where health plans are key partners (e.g., digital health, benefits platforms, population health, pharmacy services, provider networks).
• Extensive experience managing and expanding relationships with national and regional health plans.
• Proven ability to influence executives and key business stakeholders.
• Experience in upselling and retaining customers to drive additional revenue (recurring and variable).
• Ability to build strong relationships and effectively resolve disputes and business challenges with internal and external stakeholders.
• Demonstrated skills in conflict management and negotiation.
• Ability to remain calm under pressure and work collaboratively across various constituents (internal and external) to determine the best course of action.
• Excellent communication and presentation skills, both written and verbal.
• Analytical mindset with the ability to make data-driven decisions.
• Strong business acumen.
• Excellent critical thinking, deductive reasoning, and decision-making skills.
• Exceptional project management skills and organization
• Innate ability to thrive in fast-paced environments
• Passionate about Alma’s mission of making mental healthcare more accessible.

Responsibilities

• Serve as the senior leader and strategic business partner for some of Alma’s largest health plan partnerships.
• Develop collaborative working relationships with external health plan executives across network, clinical, product, sales and marketing to identify and capitalize on high-impact growth opportunities, ensuring strategic alignment and mutual success.
• Spearhead the development and execution of strategic plans to exceed growth and retention targets for each health plan partnership.
• Consistently demonstrate Alma’s value proposition and link to the health plan’s defined success metrics. Ensure regular business review meetings are conducted with health plan senior leaders
• Track the performance of partnerships, measure impact, and continuously optimize partnership strategies based on identified trends or areas of opportunity.
• Work closely with internal teams, including Client Success, Product, Marketing, Analytics, Legal, and Operations, to ensure the successful execution of partnership initiatives and integration with existing programs or services.
• Assess the competitive environment and develop retention and sales strategies to capitalize on market opportunities and drive a competitive advantage.
• Lead all new initiatives required to evolve the health plan’s programs, negotiate resources, and guide the cross-functional team implementing agreed upon program innovations.
• Lead partnership presentations related to strategic planning, monthly/quarterly business results, and program evolution.
• Be the voice of the customer internally to advocate for needs and drive process improvement.

Benefits

• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
• 401K plan (ADP)
• Lifestyle Spending Account for health, wellness, and family care
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through PerkSpot
• EAP access through Aetna
• One-time home office stipend to set up your home office
• Inclusive family and medical leave plans
• 12 paid holidays and 1 Alma Give Back Day
• Flexible PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed