Enterprise Atlassian Engineer, Senior

Technica Corporation • Washington, DC

10d • $109,500 - $132,000 • Onsite

About The Position

Technica Corporation is seeking a Senior Enterprise Atlassian Engineer, supporting enterprise-level Jira and Confluence administration for a high-visibility national security mission. This hands-on role is critical to modernizing and scaling collaboration platforms across multi-enclave environments. You’ll partner with mission, security, IT, and operations teams to deliver resilient, secure, and high-performing Atlassian solutions that drive federal public safety and national security objectives.
Key Responsibilities:
Administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations.
Triage and resolve support tickets—from access requests to advanced configuration changes.
Improve workflows, fields, dashboards, reports, templates, and permission models.
Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks.
Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations.
Run platform operations: upgrades, patches, deployments, backups, logging, and monitoring.
Support compliance needs, including ATO documentation, audits, and configuration baselines.
The position would be located at a government facility in Washington, D.C. and require work to be performed onsite. Any hybrid work schedule would require customer approval. The government has established policies for on-site vs hybrid work which varies across divisions and contracts. Where allowed, remote work must be coordinated with the team lead and/or government POC, ensuring there is zero interruption with the delivery of our services.
The annual base salary range for this position is $109,500 – $132,000. Please note that the salary information is a general guideline only. Technica considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, location, as well as market and business considerations when extending an offer.

Requirements

• Active Top-Secret with SCI and CI Poly eligibility
• Bachelor’s Degree in Information Technology or related field or equivalent educations and/or experience.
• Minimum 5 years supporting enterprise IT platforms or collaboration ecosystems
• Hands on experience administering enterprise Jira, Confluence, and Crowd with focus on workflow design, automations and plugin management
• Familiarity with Linux administration, PostgreSQL, MySQL, and FISMA/ATO compliance
• Strong written and verbal communication; excels in stakeholder engagement and cross‑team collaboration.
• Comfortable operating in fast paced, dynamic environments; able to prioritize and deliver under shifting mission needs.
• Familiarity with Agile/SAFe; able to configure tools to reflect best practice delivery models and ceremonies.

Nice To Haves

• Experience in federal/high security or multioctave environments.
• Experience integrating AI enabled capabilities (e.g., classifiers, intelligent routing) into enterprise collaboration platform.

Responsibilities

• Administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations.
• Triage and resolve support tickets—from access requests to advanced configuration changes.
• Improve workflows, fields, dashboards, reports, templates, and permission models.
• Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks.
• Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations.
• Run platform operations: upgrades, patches, deployments, backups, logging, and monitoring.
• Support compliance needs, including ATO documentation, audits, and configuration baselines.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior