Enterprise Architect

Ironclad

10d • $175,000 - $200,000 • Remote

About The Position

The Enterprise Architect role at Ironclad is a customer-facing advisory position focused on both technical and business architecture. The role requires deep and broad technical expertise combined with business strategy experience and consultative skills to serve as a trusted advisor to customers throughout their relationship with Ironclad, from pre-sales to deployment and operations. The Enterprise Architect will collaborate cross-functionally with sales, product, engineering, and customer success teams to architect solutions that align with customer, partner, and Ironclad business goals. These solutions are expected to drive business value and accelerate innovation in the contract lifecycle management domain. The role is critical in guiding customers and partners towards architectures that realize this innovation and its potential. The company is growing rapidly, and this role will contribute to building the foundational pillars of Ironclad's vision for the future of contract lifecycle management.

Requirements

• B.S. Computer Science, Software Engineering, Management Information Systems or equivalent
• 8+ years experience in either software, system, or enterprise architecture.
• Deep understanding and direct experience with cloud architecture and modern platform concepts including SaaS, PaaS, cross-cloud data and process integration, multi-tenancy, etc.
• Knowledge of enterprise systems that intersect with digital contracting processes, such as CRMs (e.g., Salesforce, Microsoft Dynamics CRM, Hubspot, etc.), Procurement and ERP systems (e.g., Coupa, Oracle Fusion, SAP, Workday, etc.), ITSM systems (ServiceNow, Jira, etc.), Security/Trust/Risk systems (e.g., OneTrust, ProcessUnity, etc.), Data visualization systems (e.g., Tableau, Power BI, Looker, etc.), IdPs (e.g., Okta, Azure AD, OneLogin, etc.).
• Knowledge of enterprise business processes (e.g., procure-to-pay, quote-to-cash, etc.) that intersect with digital contracting processes.
• Solid understanding of enterprise application integration technologies (e.g., event-based integration, RESTful concepts, middleware approaches, etc.)
• Experience with tools and techniques for enabling analytics, data-based insights, artificial intelligence.
• Experience with common enterprise architecture principles such as persona-based journeys, process orchestration, master data management, etc.
• Good understanding of security processes, regulations, standards & challenges involved in cloud or hybrid applications
• Articulate, consultative and pragmatic approach with mature written and verbal communication skills
• Comfortable with AI/LLM configuration, prompt design, and evaluation, and related tools (i.e. Claude Code)

Responsibilities

• Engage with prospective customers to understand their overall goals and advise on solutions involving the Ironclad platform and their enterprise systems that deliver value.
• Advise Ironclad, customer and partner implementation teams on high-value architecture practices, either as a billable resource or as a strategic investment in customer success.
• Engage with customers in a variety of modes, including ad hoc collaborative sessions, structured workshops, and as part of a deployment project team.
• Develop and nurture long-term advisory relationships with our larger customers and partners, from the executive stakeholder level downwards, to ensure long-term value of Ironclad-based architectures within their business contexts.
• Develop on-the-ground intelligence for the Ironclad product team on business and technical drivers that should influence our product roadmap.
• Share your expertise through various Ironclad content channels, providing guidance on solution patterns for common system/process/business contexts.

Benefits

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven for you and your partner
• Paid time off - take the time you need, when you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through Modern Health, including therapy, coaching, and digital tools
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, recharge, and have fun
• Opportunity to help build the company you want to work at

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree